Yorkshire Water Services

Advantages: Good all round friendly, helpful service.
Disadvantages: None to date!

...Being from Lancashire, it is strange to hear me say 'Go Yorkshire Go' but this statment refers to the Yorkshire Bank plc. I wrote a review some time ago regarding Lloyds TSB and how disgusted I was with their service. I decided then to go over to the Yorkshire Bank plc. What a brilliant move! I have nothing but praise for the people at the Yorkshire Bank plc - Wigan Branch. Firstly, I have my own advisor who I see each time I want an appointment, which makes my visit to the bank easier and much more relaxing. Not having to explain my situation or any problems I may have each time I visit the bank makes life much simpler. Secondly, I have noticed that each member of staff at the Yorkshire can do each others job. For example, there's none of that, "Sorry you can't see Mr X for that, he only deals with..... blah blah blah... Read review

Ciao members have rated this review on average helpful

Advantages: Great interest
Disadvantages: sad name of account :-)

...Isn't that what the Halifax plc offers? Actually, they do pay rather a high rate but I don't and never have banked with them so I can't really comment. What I can comment on, however, is the "Happy kids" account at the Yorkshire Building Society. Aside from the sad name, it pays brilliant interest! When I started at the society, it was 6,75% but since then it has dropped to 6,55 and 6,25 now but thats still pretty good, the lowering in intrest is owing to the recent drop from the Bank of England. I know the Nationwide offers over 7% but the service at teh Yorkshires brilliany and besides, the Yorkshires based in Bradford and I'm happy to refuel the local economy.... Read review

Ciao members have rated this review on average somewhat helpful

Advantages: customer service
Disadvantages: restricted uk office locations

...With a seemingly endless supply of mortgage providers out there wanting your business it is good to find a company that cares... All I want from my lender is to be kept up to date with what's happening to my account and informed as soon as possible if I need to do anything. The Yorkshire have kept me happy for the last few years. I get regular updates regarding my contract and I do not get swamped with letters and leaflets regarding the latest wonderful offer. I live well away from the nearest 'branch' so all contact has to be either telephone or postal based. On occassion I have had to seek help and the staff have dealt with my telephone enquiries in a efficient and courteous manner. I am sure I could get a better 'deal' if I shopped around but, for now, customer service keeps me with the Yorkshire.... Read review

Ciao members have rated this review on average somewhat helpful