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Zenith Insurance

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Reviews - Zenith Insurance

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Not for me

Comprehensive cover

Slow to react when pursuing a claim, absolutely us...

Until last year I'd been with the same car insurer for a number of years. When my renewal came through and I realised that it had increased significantly for no apparent reason, and the insurer couldn't either price match the policy or offer a sufficient reason for the price increase, after doing...

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Not for me

published 17/09/2007

I agree totally with the previous review, I also had insurance via the AA with Zenith and I wouldn't touch them again with a barge pole. I had to make a claim with them recently and they were inefficient and incompetent (losing information, not progressing my claim at all, appearing to have no knowledge of previous conversations/information given to them) - they even passed on my details to an accident management company without my knowledge or permission (who sent me a text message demanding that I ring them immediately if I wanted my claim to progress any further). I would never use this company again. - they have to be the worst insurance company I have ever dealt with. AVOID IT!

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Not for me

None would never recommend them

Would never trust them. Five months later and stil...

I have had a terible experience recently which is ongoing since December when my my elderley mother had an accident, Zenith said the car was not worth repairing. Eventlyally after 2 months they agreed a figure which was low to replace the car, We accepted although we were unable to replace the...

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Not for me

None

To many to note

It is hard to discribe the level of incompetance and total lack of customer care this company provides without reverting to swear words and symbols, I have been trying to get my money back since Aug 28th after they decided that because I had made a claim against someone who had ran into the back...

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Price
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Not for me

“Terrible Service”

published 27/10/2014

Cheap

Completely uncontactable

Zenith require lots of documents to be uploaded. However, their upload site does not work. I can never get through by phone, they never respond to emails. They are generally an awful company to be with. They are cheap, but I would strongly recommend spending the extra few pounds on a more...

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Price
Service
Efficiency

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Not for me

published 31/07/2007

after 4 months being insured with these incompetents,they now tell me that i made a mistake on my application (which i didn`t),and that i am not entitled to the amount of discount they gave me,and that they want another £70. i think this is a con,just a way to offer a cheap quote that they cant deliver. do yourself a big favour-AVOID

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