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Home > Finance > Insurance > Car Insurance > Zenith Insurance
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4 Reviews

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I have had a terible experience recently which is ongoing since December when my my elderley mother had an accident, Zenith said the car was not worth repairing. Eventlyally after 2 months they... more

User Reviews

for Zenith Insurance

Rating Summary based on 4 reviews

  • 5 Stars
    		0
  • 4 Stars
    		0
  • 3 Stars
    		0
  • 2 Stars
    		0
  • 1 Star
    		4

Detailed rating

  • Competitiveness of APR
  • Comprehensiveness of range of products
  • Efficiency of service
  • Online - Content/organization of site
  • Online - Ease of applying for products
  		• 2.5
  		• 3.0
  		• 1.0
  		• 0.5
  		• 0.5
  • 18 of 18 Ciao users found the following review helpful
    Picture of sally.jenkins

    Level 3 sally.jenkins

    Member since 03/02/2004

    Reviews written: 36

    1 Star Cheap as Chips - but you get what you pay for! 14/06/2007
    User doesn't recommend the product

    Advantages Advantages Comprehensive cover

    Disadvantages Disadvantages Slow to react when pursuing a claim, absolutely useless

    Until last year I'd been with the same car insurer for a number of years. When my renewal came through and I realised that it had increased significantly for no apparent reason, and the insurer couldn't either price match the policy or offer a sufficient reason for the price increase, after doing some shopping around I ended up with Zenith. I purchased the policy via the AA, who I realised was a broker, but didn't realise that while they were happy to take my money and chase me quite aggressively for proof of my existing no claims bonus, they wouldn't be managing any claims I made and this ... more
  • 0 of 0 Ciao users found the following review helpful
    1 Star Quick review of Zenith Insurance by cackman 31/07/2007
    after 4 months being insured with these incompetents,they now tell me that i made a mistake on my application (which i didn`t),and that i am not entitled to the amount of discount they gave me,and that they want another £70. i think this is a con,just a way to offer a cheap quote that they cant deliver. do yourself a big favour-AVOID
  • 19 of 20 Ciao users found the following review helpful
    1 Star Quick review of Zenith Insurance by tobs 17/09/2007
    I agree totally with the previous review, I also had insurance via the AA with Zenith and I wouldn't touch them again with a barge pole. I had to make a claim with them recently and they were inefficient and incompetent (losing information, not progressing my claim at all, appearing to have no knowledge of previous conversations/information given to them) - they even passed on my details to an accident management company without my knowledge or permission (who sent me a text message demanding that I ring them immediately if I wanted my claim to progress any further). I would never ... more
  • 0 of 2 Ciao users found the following review helpful
    Picture of Jac01

    Level 1 Jac01

    Member since 06/05/2012

    Reviews written: 1

    1 Star Beware Beware of this insurance company 06/05/2012

    Advantages Advantages None would never recommend them

    Disadvantages Disadvantages Would never trust them. Five months later and still not resolved. They owe us money!

    I have had a terible experience recently which is ongoing since December when my my elderley mother had an accident, Zenith said the car was not worth repairing. Eventlyally after 2 months they agreed a figure which was low to replace the car, We accepted although we were unable to replace the vechicle with a like for like. they agree and offer in writing which we accepted. the cheque arrived 3 months after the accident but was not for the amount agreed. They took a further £300 off my mother as she couldnt find her service book. They said they set the value based on service history but this ... more

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