Advantages Not a bank, easy to use website, low rates, no early repayment fees
Disadvantages Max 3 years, rates not guaranteed
|Efficiency of service|
|Competitiveness of charges/rates|
|Promptness of service||Good|
|Online - Content/organization of site||Excellent|
|Online - Reliability/speed of site||Excellent|
|Online - Ease of applying for products||Good|
I found Zopa when I was looking around for a loan I wanted to consolidate my debts. It's a bit of a game I play with myself, and one in which I always believe that this time I really will pay off my credit cards, whilst not using them for the next holiday at the first sign of the cloud of never -ending debt re-emerging.Zopa is a new and completely different way of getting a loan. It's not a bank, that's for sure. They were too friendly to be mistaken for a bank.
When I joined them as a member I was apparently not recognised by the systems they have in place. Fearing this was going to turn into another paper-trail of proving I am who I say I am, and that I wasn't the former-dignitary of some little know african nation or any such other scamster, I resigned myself to trying more traditional methods, like a real bank. Imagine my surprise though when they contacted me inside 24 hours and, a few more questions later by telephone, I was signed up!Actually getting the loan was, believe it or not, quite fun. Once I had been credit-checked and given my credit score (can you believe they actually gave me the score - do any other banks do this?) they allocated me to the B market. Now when I was at school, I was pleased to get a B. On Zopa however, there are only two markets, and you guessed it; the other one is A, not C. Being slightly disgruntled (I had always thought I had an unblemished credit history), I continued to see what this would mean for the interest rate I would have to pay.
After playing around a bit with rates and amounts (the rate calculator was really quick to get results) I noticed something else a little strange. I checked again, just to make sure I wasn't going completely mad, but it turns out the lower the amount of the loan I requested, the lower the rate I was offered, and the same thing happened when I played with the length of the loan - 12, 24 or 36 months. Again the shorter the length of the loan, the lower the rate I got. Weird. Whenever I have gone to banks before they have encouraged me to take larger and longer loans by offering me lower rates for those loans. It is a bit of a shame that you can't get longer loans over, say, 4 or 5 years, as this would make a loan of £10,000 or more significantly more affordable.Needless to say I ended up playing around some more before plumping for the amount of the loan and the length of time that combined gave me a rate I was comfortable with, as well as a repayment amount I could easily afford. I ended up with a loan of £5,000. They did offer some loan repayment insurance as well, but I chose not to take it at the time. And the rates were really quite low, even though I was in the dreaded B market. I've kept an eye out since, and there aren't many adverts for lower rates than the one I got, and I have either been turned down or found the interest rate changed between the advert and what they offer me.
And all the interest I do is apparently going directly to individuals that lent the money and not to Zopa. Zopa appeared to make no charge, although I think they were waiving their usual fees due to the recent launch, and presumably to attract enough people in the early stages to make it a success.Nice one!
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