ADVFN lousy cancellation policy
Advantages Proved themselves to care for nothing but the money
Disadvantages So many
Detailed Rating
| Presentation/navigation of site | |
|---|---|
| Reliablility/speed of site | |
| Quality of content | |
| Range of products/services offered | |
| Investment Tracking | Average |
| Competitiveness of charges | Very Poor |
The Author
I would absolutely not recommend ADVFN. When you join they put you on a rolling contract and give you no reminder whatsoever that they are taking your subscription out of your account when 12 months has elapsed and your subscription is due again. You are meant to write in to them, not e-mail or telephone but write a letter within 30 days of your renewal otherwise tough luck they take your money and won't refund any part of it citing their terms and conditions. To me that is sharp practice and their response when I asked for a refund fell on deaf ears. They are just money grabbers and unless you keep a sharp eye on when your renewal is due you will suffer the same fate if you want to leave.
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kevin121 31/10/2012 23:59
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