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Excellent

Goods stock and good delivery

None that I know of

Many of you will remember Alan Gear and Barry Freestone from their time on crafting programmes on Create and Craft and Ideal World TV, but I wonder if you know that they also have their own very successful on-line store: Alan and Barry's Crafts (website: www.alanandbarryscrafts.com). I think...

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Not for me

NON WHATSOEVER

YOU DO NOT GET WHAT YOU PAY FOR

Since placing an order off their web site, at the end of October 2009, I have only received two of the three items ordered. I have wrote two letters (both sent by Recorded Signed for delivery) numerous emails and tried to telephone them on many occasions. They do not reply to emails or leters and...

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Not for me

none

lose your money

I placed an order on the 14th October for some craft items and I am still waiting after 2 months. After numerous phone calls and emails to them with no replys I have now sent a recorded letter to which I have had no reply. Now the phone line are dead which is so annoying when trying to chase an...

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Not for me

it would appear NONE

Costly mistaken faith in people.

I paid £16.75 for membership, a pack of 50 parchment and got a £10 voucher but no goods. I am really disappointed at the complete lack of response to the many e-mails and letters I have sent. I get hundreds of e-mails offering me goods for sale but what is the point when the phone just goes dead...

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Not for me

none

never got the goods paid for

Unfortunately I chose to shop at Alan and Barrys as in the past they had provided me with the goods I paid for. This time, they took my money straight away but no goods. I was phoning daily and speaking to 'Customer Services' who had no access to PC or anybody that could help. They never phoned...

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Not for me

“BEWARE”

published 17/12/2009

None

Goods do not arrive when you have paid for them.

Having had a bad experience when purchasing from Alan and Barrys crafts I thought I would share it with others, not realising at the time that there were a lot more people out there who had suffered the same awful service. I purchased and item and have paid for it and it has not been supplied. I...

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Not for me

not many in my opinion

no customer service, no reply's to phone calls or ...

How long is it reasonable to have to wait for delivery of goods from an IT company like alanandbarryscrafts.com??? I am not alone in my complaints about this company, I run craft clubs and several of my members have had the same problems. IE non delivery of orders. Personally, I sent an order in...

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Not for me

none

not being able to recover your money

On reading these reviews it seems we are all having the same problems, ordering goods money, being taken from credit cards but goods not arriving, I hve phoned and emailed 15 times to no aviail, yet they are still sending out emails daily for their sale items. They have stated they are moving to...

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Not for me

None, Nada, Zero

Waste money get nothing, frustrating, detestable, ...

Sept 14th 2009 I bought $79.00 worth of items and membership (my credit card was billed the same day) and I NEVER RECEIVED MY ITEMS. I've SENT 15 + E-MAILS over the last 3 months begging them for a response and THEY NEVER RESPONDED. I placed 6 phone calls to customer support and customer orders...

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Excellent

“Alan & Barry crafts”

published 01/08/2010

Great company to deal with and you get a few laugh...

None whatsoever

Regarding Alan & Barry Crafts, in my opinion they are a great web shop. I joined Alan & Barrys approximately 4 years ago and in all that time I can hoestly can I have had 1 late delivery. That was because of the postal strikes at the time. I have watched theweb shows and had many a laugh at their...

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Question

published 22/03/2010

MY ORDER NO 83037 SHIRLEY PRITCHARD WHERES MY BLOOD ORDER?
Open question Answer

Answer

published 22/03/2010

Asking us is a complete waste of time. You need to be asking alanandbarrycrafts.com. If that's where you placed your order.

Question

published 22/03/2010

WHERES MY BLOODY ORDER 83037 WHERES MY ORDER
Open question Answer

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