...alanandbarryscrafts.com). I think, when they were on television, it was either a case of love them or hate them but, even so, theirs is an excellent website for buying craft stock and has grown tremendously over the past year.
There are many things to be seen on the website - the main ... Read review
Advantages: none Disadvantages: never got the goods paid for
Unfortunately I chose to shop at Alan and Barrys as in the past they had provided me with the goods I paid for. This time, they took my money straight away but no goods. I was phoning daily and speaking to 'Customer Services' who had no access to PC or anybody that could help. They never phoned me back or responded to emails. I sent recorded letters that never got a response and now, their phone lines are totally dead. I am wondering if they have ...
wendy6002 02.12.2009
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Ciao members have rated this review on average: somewhat helpful Review of alanandbarryscrafts.com
Advantages: not many in my opinion Disadvantages: no customer service, no reply's to phone calls or e-mails.
How long is it reasonable to have to wait for delivery of goods from an IT company like alanandbarryscrafts.com??? I am not alone in my complaints about this company, I run craft clubs and several of my members have had the same problems. IE non delivery of orders. Personally, I sent an order in on 17th July 09 for £17.99p not a massively large amount of money but like the rest of my members we are all elderly disabled people and our money has to ... ...of a reply, and in spite of numerous phone calls to customer service (a total misnomer,no service at all) which got me a person who"couldn't do anything because she was just an answer service for them and was over 200miles away from the company", and in spite of speaking to Barry himself who promised to sort it out personally or send me my money back over 4 weeks ago, I still have neither the goods or the money which was taken on the 18th July 09.
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Puddled 07.10.2009
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Ciao members have rated this review on average: somewhat helpful Review of alanandbarryscrafts.com
Advantages: Goods stock and good delivery Disadvantages: None that I know of
Many of you will remember Alan Gear and Barry Freestone from their time on crafting programmes on Create and Craft and Ideal World TV, but I wonder if you know that they also have their own very successful on-line store: Alan and Barry's Crafts (website: www.alanandbarryscrafts.com). I think, when they were on television, it was either a case of love them or hate them but, even so, theirs is an excellent website for buying craft stock and has grown ... ...to be seen on the website - the main one, of course, being the shop. However, there is also: About Us, Forum, TV Shows, Workshops, Show Dates, Free Projects and Membership - to name but a few.
It's a good idea to become a member of their site as this, for an annual cost of £10, you get an ongoing discount of 10% on all your purchases, along with a free gift of one of Alan and Barry's DVD's on card making (worth £14.99). Apart from this they have ...
Minha 05.02.2007
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Ciao members have rated this review on average: very helpful Review of alanandbarryscrafts.com