sandrabar... 5

sandrabarber

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Member since:01.01.1970

Reviews:366

Quote-start

Bargain electricals and great customer service

Quote-end
03.05.2001

Advantages:
Excellent prices, free delivery, superb customer relations

Disadvantages:
I've not yet come across any

Recommendable Yes:

Detailed rating:

Helpfulness of Staff

Type of ProductElectrical appliances

Price of ProductVery reasonable

Value for MoneyGood Value

Wide range/choice of products?Good

Delivery time1-2 wks

Repair/Replacement ServiceGood

3 Ciao members have rated this review on average: very helpful See ratings
very helpful by (100%):
  1. NIGSY
  2. anjib
  3. bazza1603
and 14 other members

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Looking for a high-powered micro hi-fi, I searched literally dozens of websites and came across appliance-direct.co.uk. They were offering the model I wanted £30 cheaper than I'd seen it anywhere else, and delivery was free.

I placed my order on Sunday night and received an e-mail confirmation within minutes. The following morning, a customer representative phoned me to say it was currently out of stock but was expected in a few days, so did I still want it? I said yes, and received another call the following morning saying that it had arrived and would be with me in 24 hours. Almost exactly 24 hours later there was a knock on my door and a man with a big box handed over my hi-fi in pristine condition.

That's what I call service!

appliance-direct.co.uk sell a full range of electrical goods from sound and vision to refrigeration to smaller 'personal care' type products. Prices on everything are very reasonable, and delivery is free in mainland UK.

The site loads quickly, is easy to navigate and search and has a very 'friendly' feel about it. Purchasing is simple and secure, and your transaction is always followed up by a telephone call confirming all your details and telling you the status of your order. They promise that if your goods are in stock (and they promise that most always are), you will have your product in 2 days.

I will be needing a new portable TV soon and a search on the price comparison site kelkoo has shown appliance-direct to be the cheapest for the model I want, so I will certainly be using them again.

They stock all the big names like sony, bosch, electrolux etc. etc.

I highly recommend this excellent site for its quality and range of goods, its personal customer service, its ease of use and superb delivery.
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Comments about this review »

NIGSY 28.06.2003 08:50

Sounds like a great site.

anjib 11.06.2001 21:07

It is always nice to hear of websites that you would otherwise know nothing about. A personal recommendation from a customer is brilliant.

LostWitness 03.05.2001 13:25

Very impressive service - it sounds like this is a website worth adding to my favourites!

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Review Ratings »

This review of appliance-direct.co.uk has been rated:

"very helpful" by (100%):

  1. NIGSY
  2. anjib
  3. bazza1603

and 14 other members

The overall rating of a review is different from a simple average of all individual ratings.



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