asda.co.uk : Reviews, opinions and experiences

User Reviews

for asda.co.uk

Rating Summary based on 106 reviews

		32

		27

		12

		9

		26

See all Reviews (106)

Detailed rating

Ability to customise
Customer service support
Layout & Design
Navigation
Prices

	2.8

	2.0

	3.4

	3.5

	3.7

Show most helpful reviews first
Newest first

151 of 151 Ciao users found the following review helpful

Mistee-Dreamz

Member since 10/10/2010

Reviews written: 58

What You See Isn't Always What You Get!
Review with images
01/08/2012

User recommends the product

Advantages No crowds and long queues and you get to explore the whole site aisle by aisle
Disadvantages Substitutions are horrible.

I like to buy my groceries by shopping in person but sometimes I feel too tired or too lazy to go out, so I do the easy and quick option which is online shopping. I have used a few online shopping sites like Tesco’s, Sainsbury’s and Asda’s. My recent purchase from Asda’s was based on the fact that they were offering free delivery on orders over £99 via entering a special code. This was vital for me because I usually have to fork out an extra £5.00 on delivery in addition to the hefty shopping list which is usually above £99. I’m going to share my thoughts and my experience via this review and ... more
23 of 23 Ciao users found the following review helpful

kiss_me2070

Member since 11/02/2004

Reviews written: 992

This sevice gets worse the more I use it! 16/12/2012

User doesn't recommend the product

Advantages cheaper than other supermarkets, website easy to use, deliveries on time
Disadvantages items out of stock, wrong items sent, customer service team is not helpful, poor customer service

Grocery Shopping = = = = = = = = = = I don't mind going grocery shopping and it doesn't bother me having to go out and do it, how-ever due to work commitments and not being able to get to my local supermarket all the time I decided to start shopping for some of these items online and having them delivered. My local supermarket is Sainsbury's, how-ever quite often I will go to my local store to find shelves empty or products that go out of date the following day, this is especially the case with their loaves or bread. I find Asda really cheap for shopping and I also find that they have really ... more
58 of 58 Ciao users found the following review helpful

yummy.mummy

You Asda have a look
Diamond review. Click to learn more
26/03/2008

User recommends the product

Advantages Cheap and lots of choices
Disadvantages Not the clearest of sites to get around

You Asda go there I normally shop at Tesco.com - but occasionally I stray over the fence and look around for comparisons. This week I did a grocery shop at Asda for the first time, as it saved me £7 on my overall shop and we are saving pennies wherever we can. So I wanted to share my experience with you, and pass on any helpful advice that I learnt from my online travels. It Asda start somewhere Asda was formed in 1965, but since 1999 it has become a subsidary of Wal-Mart, which is one of America's largest retail companies. It was originally formed by ASociated DAiries, hence the name. It is ... more
76 of 76 Ciao users found the following review helpful

sottovoce82

Heaven for Lazy People! 16/04/2008

User recommends the product

Advantages Easy way to buy groceries
Disadvantages Possible mistakes

Asda.com (home shopping) Before using Asda home shopping I read all the reviews written about it to know what kind of service I should expect. I read some fairly good reviews and other terribly bad experiences, and I took the risk. I waited to have a bad experience with Asda before I review the service, but now after six deliveries, nothing seriously bad happened. Still, I will try to discuss all the negative aspects that some reviewers mentioned. To register, you have to make sure that Asda delivers to your address, then you have to provide some basic information. I read in one of the reviews ... more
31 of 31 Ciao users found the following review helpful

xKatieeex

Member since 13/01/2009

Reviews written: 114

I almost bought £32 worth of cheese in the name of Ciao! 08/09/2009

User recommends the product

Advantages Wide range of cheap products, easy to use, delivery prices not too bad, excellent customer service
Disadvantages Search engine not great, don't always deliver on time

I've been using Asda online shopping for well over a year now as I don't have a car and the nearest supermarket to me is amazingly over-priced and doesn't have much choice. I've also tried Tesco's online shopping after receiving money off vouchers with them, but I've found Asda to be much better. The Website This website has recently been updated and I feel it's easier to use than the old one. The website is mainly green & white with bursts of red every now and then indicating special offers. There is a white bar at the top of the page when you first go on that has 'Your Favourites', 'Your ... more