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published 06/06/2011 | mjc2669
Member since : 06/06/2011
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"Avoid ASDA"

Asda grocery online order placed on 28/05/2011. Amount £180 pending on our Co-op bank account. Shopping delivered on 29/05/2011. Amount of £179 taken from our bank account on 01/06/2011 but the pending amount of £180 is still there. I've been told many times by Co-op (inc Fraud Dept) that the only way this can be cleared from our account before 10 working days is if Asda's bank fax over saying they will not be taking any money from our account in relation to the pending amount of £180. We are left with money in our account but it is frozen until this is sorted! In my opinion Asda are useless. They will not send the required fax as " breaks data protection rules..". We have 4 children and really need our money now!
Asda order no: 2418163525

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Comments on this review

  • Alyson29 published 24/07/2011
    Sorry, but as below
  • fallen_flame published 06/06/2011
    This is a complaint not a review. Take it up with the company concerned or go to trading standards.
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Listed on Ciao since: 18/07/2000