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We just had a very expensive engine failure. A gasket failed on my journey home causing the top half of the engine to need replacing. The car was off the road for nearly two weeks whilst our Vauxhall repairer argued on our behalf with Autoguard Warranties. Eventually he gave up saying that Autoguard did not seen to know anything about engines or care about their customer, all they were looking for was a way of avoiding payout. Apparently Autoguard Warranties only pay for the first part that fails, not the consequences of that failure. The final bill was thousands. Autoguard warranties only covered the cost of the gasket!!!!!!
We paid a considerable amount on top of the purchase price to have Autoguard Warranties top level insurance cover for our low mileage, fully serviced car that was only a few years old. What a waste of money!! We would have been better off betting the cash on the horses! We ended up having to take on a new credit card just to pay for the repair so we could get the car back and get our kids to school. VERY DISAPPOINTED!!!!!!!