babies247.com

PLEASE DO NOT BUY FROM - www.babies247.com **New Update**16/1010 OH MY GOD! They've gone and done it again and Truscott is still spouting the same old tripe: http://www.portsmouth.co.uk/newshome/Bab​y-shop-goes-bust-leaving.6247739.jp ----------------------------------------​----------------------------------------​---------------------------- **New Update**15/12/08 Well, it appears after weeks of denials JKUK is now officially in administration: http://www.bournemouthecho.co.uk/news/39​74040.Hopeforc ustomersbutBournemouthJKUKbranchstaysshu​t/ L ets just hope the admistrators can find the funds to ... more

My story is very much the same as everyone's here. I placed an order for a graco travel system (on 18th Oct) from what at first seems to be a very professional looking web site. The company then took my money - straight away and sent me an email confirmation stating that the goods would be delivered within 7-14 days. I waited..and waited.. I emailed..and finally (31st Oct) I got their typical "macro" response: "We apologise for the delay with your order. This will be dispatched in the next ten days. We apologise for any inconvenience caused. " Which from what I've read here, is the exact ... more

I had a very bad experience with babies247.com and am keen to give a negative review of their online store. I made the mistake of not looking for store reviews beforehand and have learned my lesson. I ordered a Maclaren MX3 stroller at the very competitive price of £127 including delivery from their website, on a Monday evening. On their website it says: "We will aim to dispatch orders within 24 hours of receipt and orders will arrive with you within approximately 7 days", so I was hoping that it would be shipped the next day. My concerns were first alerted when the payment confirmation email ... more

I have also had bad dealings with babies247.com. I ordered a car seat in August 2008, they took payment a few days later. I was told that I would get my order within a week. When it still hadn't come, I called them, had trouble getting a hold of anyone on their customer service number. I called their Southampton store and they said that the internet department was in an office upstairs. I got put through to them and they promised my car seat by the next week. When it still hadn't come, I called again to the Southampton shop and was put through to the office upstairs (I found this the only way ... more

I too have tried to buy a baby car seat online and after enquirying where it is via email, (we could not contact them via the phone) they have advised that ... "....We apologise for the delay with your order. We do not have a precise date for delivery but it is likely to be a further ten to fourteen days..." Thinking this was strange I researched and found these reviews. I have consequently asked for a refund and contacted my bank. I think the it is only fair that if a refund is not made within 30 days, to report such cases to the Office of Fair Trading, http://www.oft.gov.uk/. Furthermore, if ... more