Avoid this company at all costs. We ordered a pram on the 4th of August with then promising 24 dispatch. After two weeks I had to contact them through e-mail as no one would answer the phone and they said they replied by e-mail that it would be dispatched within the next fortnight! So it could be a month after ordering it before we got the pram so I deceided to cancel the order. After trying for two days to get through on the phone I contacted the Just Kidding store in Southhampton that is part of the same group and they transfered me straight through to babies 247. Strange that! They agreed to cancel the order and promised that they would refund us straight away. Ten days later and still nothing. Sent them another e-mail and no reply this time. Called the Just Kidding shop again and threatened trading standards, Watchdog and anyone else I could think of and they say that a refund has now been made. I will keep an eye on the account to see if this is true. In 8 years of buying stuff off the internet they are absolutely the worst company I have had the misfortune to come across. Avoid like the plague.
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Advantages: Helpful customer service person, respond to email, refunded canceled order Disadvantages: Didn't have stock of items, seem inept at doing business
Ginge68 18.07.2008 (18.07.2008)
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Ciao members have rated this review on average: helpful
Review of babies247.com
Advantages: Helpful customer service person, respond to email, refunded canceled order Disadvantages: Didn't have stock of items, seem inept at doing business
Ginge68 18.07.2008 (18.07.2008)
·
Read review
Ciao members have rated this review on average: helpful
Review of babies247.com