Books, Movies & Music
105 reviews from the community
Review of "blackstar.co.uk"
I am an avid fan of Star Trek Next Generation. I only really got into it about 2 years ago when a friend lent me some videos. Once I'd watched a few I was hooked and was delighted to hear that Paramount were re-releasing all the Next Generation episodes on Video. There are 8 videos per season and there were seven seasons. I have bought every single one and I have just completed season 4. Why, I hear you ask am I telling you this??
Well I'd say 90% of my collection has been bought through Blackstar and now I will not buy from anyone else.
On a few occasions I have had to e-mail customer services at Blackstar and unlike the usual 24-48 hour wait for a response and when you do get one it's an autorespone, Blackstar refreshingly respond within a few hours and it's a real person. Customer service is very important to me as the only time you normally contact customer services is if you have a problem so thats when you need the help. Although I haven't had any problems with Blackstar the few queries I have had have been answered quickly and efficiently.The final plus point for those wonderful guys at Blackstar is e-mail reminders they send me. They are tailored to my tastes and if ever I forget to pre-order they e-mail in time to remind me to take advantage of the pre-order discount.
All in all I would go so far as to say not only are Blackstar the best online Video retailer they are probably the best retailer outright. Keep up the good work Blackstar.
Product Information : blackstar.co.uk
Manufacturer's product descriptionBooks, Movies & Music
Type: Books, Movies & Music
Domain Extension: .co.uk
Listed on Ciao since: 13/06/2000