bloomindelightful.com : Reviews, opinions and experiences

User Reviews

for bloomindelightful.com

Rating Summary based on 42 reviews

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Detailed rating

Ability to customise
Customer service support
Layout & Design
Navigation
Prices

	1.7

	1.1

	2.3

	2.2

	2.1

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25 of 25 Ciao users found the following review helpful

monkeybelly

Bloomin' Frustrating! 23/11/2007

User doesn't recommend the product

Advantages Bargain flowers, free delivery, website looks attractive
Disadvantages Poor customer service, flowers not delivered on time, lack of security around card details

On joining Ciao, I made an agreement with myself that I wouldn't write reviews that were totally negative, scathing or could damage a company or product's reputation. I mean, everybody has some redeeming features…right? I'm struggling to find the good points in Bloomin Delightful, but I'll do my best to paint a relatively balanced picture. I found Bloomin Delightful whilst searching Google one Saturday morning, looking for an online florist who could deliver a bouquet for my friend in Newcastle, as it was her birthday the following Monday and I wanted to give her a nice surprise. They appeared ... more
15 of 15 Ciao users found the following review helpful

maximilli

Bloomin Delightful- Review 08/01/2008

User doesn't recommend the product

Advantages None
Disadvantages Poor service, Chosen flowers not delivered, Late delivery, no customer care

I ordered flowers for my mother's birthday. Having scoured various websites I opted for Bloomin delightful simply because they were competitively priced, and I liked a particular range of flowers they had on offer.I placed the order via via the web page and promptly received confirmation that my flowers would be delivered the day after. On the 3rd January, being my mother's birthday, I was excited to learn my mother's reaction to the beautiful flowers which I had chosen. Having spoken to her twice on the day, it became evident that she had not received the flowers and so at 5pm that afternoon ... more
8 of 8 Ciao users found the following review helpful

pepi123

Bloomin idiots 11/09/2008

User doesn't recommend the product

Advantages Pretty website
Disadvantages Break their own terms and conditions

I will try and write as balanced a review as i can. I have had a positive experience recieving the flowers and an awful experience of sending the flowers. Discovering Bloomin Delightful At the time, i was going through a really tough phase with some serious family problems. I was trying to keep my full time job afloat and deal with my personal issues. A friend sent flowers to my work and i ws overjoyed to see this massive pink box full of flowers. At the time, it was just what i needed. Just knowing that somebody was sympathetic to what i was going through, and the delivery being a complete ... more
0 of 0 Ciao users found the following review helpful

marsw1

DO NOT USE THIS COMPANY TO SEND FLOWERS ON AN OCCASION 13/02/2012

User doesn't recommend the product

Advantages There really are no advantages of using this company
Disadvantages Flowers will not arrive on the day you want them to - everything you didin't want.

Ok, so in most walks of life it doesn't really matter too much if you receive a delivery one day or the next. But for a flower company that you need to use to have flowers delivered on specific dates, it's kind of CRUCIAL. Their website allows you to choose your delivery date - how very re-assuring. But the truth of the matter is, they will deliver when it suits them best - not you. When you complain, you are told that it's your own fault and that you should have read the small print! How shocking is that. Please don't EVER use this two-bit company, especially if you want flowers arriving on a ... more
4 of 4 Ciao users found the following review helpful

weemantam

Bloomin Des*iteful 24/02/2010

User doesn't recommend the product

Advantages They have a nice web site but, then again, so does the KKK
Disadvantages No Service, Awful Product, No Communication, No Accountability, No Respect

I had used Bloomin Delightful once previously and the flowers arrived a day early which, considering I'd ordered them for a birthday, was a little bit disappointing. Nevertheless the flowers were nice enough, and did the trick (mother and law was a happy bunny). I read their terms and conditions and sure enough they were allowed to deliver them a day early to ensure they didn't go off. Not having had a bad experience, and considering they were relatively cheap, I used them again a few months later. And this was when the penny started to fall.... I ordered two bouquets as a Double Birthday gift ... more