bookpeople.co.uk

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bookpeople.co.uk

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88% positive

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Review of "bookpeople.co.uk"

published 21/12/2016 | Soberskin
Member since : 14/06/2012
Reviews : 2
Members who trust : 0
About me :
Not for me
Pro Good website and selection of books
Cons Didn't receive my item
not helpful
Variety on offer
Catalogue
Purchase obligations

"Terrible for deliveries to Spain."

They seem like a good company and the website is very professional and works well, but I have not had a good experience with them due to problems with the delivery. I am ordering from Spain and the courier service that they use in Spain is terrible. This means that I have had problems receiving my order and I have had to argue with thebookpeople to redeliver my order. They also made me feel like it was my fault and that they were doing me a favor by redelivering the order. I've never had one issue with the hundreds of other orders I have made with Amazon. I'll be looking for a different book supplier in the future. If they read this, I hope they will take note and change their Spanish courier.

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Comments on this review

  • LiveMusicLoverLyn published 21/12/2016
    Irrelevant for UK site! I've never had a problem!
  • xjodieleex published 21/12/2016
    NH
  • RICHADA published 21/12/2016
    This is a very specific customer complaint and to attempt to rubbish the whole company on the strength of it - thus down-rating their overall standing here - is grossly infair. A 4.5 Star rating by the other 31 members who have reviewed this company is more reflective of my own experiences here in the UK with this company. Ciao.co.uk IS a UK consumer website, how well this company delivers - or rather their courier delivers - to Spain is simply irreverent to the UK consumer to whom this site is targeted and for. R.
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Product Information : bookpeople.co.uk

Manufacturer's product description

Product Details

Type: Book Club

Title: bookpeople.co.uk

Ciao

Listed on Ciao since: 05/05/2001