cdzone.co.uk

cdzone.co.uk

cdzone.co.uk is one of the lesser known online music retailers in the UK, but I stumbled across their website several months ago when I was trying to find the catalogue number of a tune I'd heard in a club. Despite the name, cdzone sell cds, videos and cassetttes - and they have an excellent ... Read review

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Reviews of cdzone.co.uk »

1-5 of 23 reviews of cdzone.co.uk Show all reviews

Quick review of cdzone.co.uk

Never again! Did not receive my order, wrote them 6 times, send a fax no responce. Now I'm trying to get my money back, called the credit card company. Thing is you have to wait 28day's before you can write to CDZONE about a missing order, and you have only 30day's to refund your money ! So never ever I will order something at CDZONE again ! ...

probyan 12.08.2008
Ciao members have rated this review on average: helpful
Review of cdzone.co.uk

AVOID these criminal rogue traders

Advantages: none
Disadvantages: Illegally taking peoples money with no supply of goods

CDzone are a rogue trader rip-off merchant. I ordered a record in November 2007, and canceled it in February 2008 after getting no response to my emails. They have now taken the money out of my account in May 2008 without my consent and have not even supplied the record I ordered (and canceled!) As you can only contact them by email and post I have done both, but with no response. Avoid this shop at all costs. They are working illegally, preying ...
...to get there £10 back. There are a number of positive reviews on this and various sites which I suspect are planted by the company itself. Otherwise I assume they send out every other order and pocket the rest. I sincerely hope they burn in hell. For anyone suffering the same situation as me - look into the visa debit/ credit card chargeback scheme (talk to your bank/ card provider) and do all you can to get your money back from these penny pinching ...

gleggeat 04.06.2008 · Read full review
Ciao members have rated this review on average: helpful
Review of cdzone.co.uk

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Quick review of cdzone.co.uk

Thinking of using CD Zone THEN DON'T. My experience 2 CD's ordered. One arrived incorrect item Second Arrived Faulty. No response to my request for replacements. They could'nt care less. My advice Think again before ordering from them. Rubbish. No stars ...

Terminator13 28.03.2008
Ciao members have rated this review on average: helpful
Review of cdzone.co.uk

Quick review of cdzone.co.uk

Ordered a CD. After 1.5 months, I wanted to contact them to ask what was going on as the order status on their website did not change. I got only automated email replies. Then, after 2 months, they sent me an email saying they could not get the CD, and do I wish to cancel the order. Of course I wanted to cancel. I already ordered the CD from somewhere else, and decided to never try buying from these idiots again. Then, they sent me an email after 3 months that they have it in stock, would I like to order the CD. Pathetic. ...

G-ForceMX400 28.10.2007 (26.10.2007)
Ciao members have rated this review on average: helpful
Review of cdzone.co.uk

Buying from them an automated nightmare

Advantages: lots of books
Disadvantages: you can't buy them

I ordered a book from Bookzonne, and eight months (yes eight months) later it still hadn't arrived. I tried on several occasions to contact them about the delay, but with no success. I finally gave up tried to cancel and get a refund. They have an automated system that makes, and is surely designed to make, human contact impossible. If they have a telephone number, I couldn't find it. Email messages produced totally unhelpful automated responses ...
...time. I would recommend them only to people who enjoy having a conversation with an answering machine and don't mind not getting what they order. Shopping with them is not an experience I shall ever repeat. If you want a book, my advice is: go to a bookshop. ...

colwyn1938 12.10.2007 · Read full review
Ciao members have rated this review on average: helpful
Review of cdzone.co.uk

Range of Services / Pro...

Products & Services Pri...

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Customer Services Support

Compare similar products to cdzone.co.uk »

cheap prices
not a big back catalogue (*)
Easy to use postal system. 52,000 titles. Reasonably-priced
Not much control over when they arrive (*)
No fees whatsoever to pay
The site is new so it's slow to sell your books (*)
quick easy ..
limited selection (*)
Fairly cheap, surprisingly good range, customer services, fairly cheap p&p
Selection is 'hit and miss', navigation, site organisation, delivery speed (*)
Offer some great obscure books, satisfactory and trouble-free
None (*)
Branch or home delivery, clubcard points and a much wider range than on the high street.
Confusing subsidiary companies, poor site design and mistakes. (*)
Cheap, good quality, no tie in
Occasional delivery problems, limited range (*)
HUGE RANGE (good for hard to find editions), free worldwide delivery, titles packed seperately to avoid duties
longer delivery time (same as most US based shops), navigation could be better, disc information could be alot better (maybe due to large range??) (*)
A known name. A fast site. Top quality service. Not short of money.
Frames. Not enough pictures - sounds silly, I know, but I like to see what I'm about to buy. (*)
Quick and easy to use with Next day delivery
There is not EVERYTHING on there, just MOST things. But we cant have it all! (*)
Easy to navigate site, good customer services
may not find everything you want (*)
Huge choice - Bargain prices
Can be a little slow to load (*)
Cheap prices, free p&p and excellent customer service
items could be packaged better (*)
(*) Reviews by Ciao members


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