Rating Summary based on 102 reviews
Advantages You can take the item away with you when you buy, they price match local retailers
Disadvantages returning faulty items is very difficult, very contradictory head office phone advise
Advantages Cheap online price looked like good value for money
Disadvantages Poor product reliability and safety and arrogant lack of concern from Comet
Advantages Site is easy to use
Disadvantages Hmm, poor, very poor. Customer services suck..
|Type||Computers & Electronics|
where do I get the phone number for someone at customer services who has the authority to make a decisition.
How does one get a faulty item refunded or replaced, I have waited 8 weeks for a tv to be repaired under warranty and am still being told the same story that they are waiting for parts! I have asked for a replacement or £ back but cannot get past the call centre. l have waited in several days for call backs from the serve centre and managers but none arrive. A crap company to do buisnes with.