comet.co.uk

Advantages: You can take the item away with you when you buy, they price match local retailers
Disadvantages: returning faulty items is very difficult, very contradictory head office phone advise

I bought a tv from Comet a couple of weeks ago, and left it in its packaging for a couple of days, whilst I was selling my previous tv. After I'd set up the new tv, all seemed fine, until I started to get an intermitant flickering picture with HDMI sources. I first went into Comet to ask what the prodedure for returning it was, and was told that either an engineer could come to my house and test it, or that I could return the tv to the store, where ...
...be faulty, the tv would be written off, and a replacement or refund could be issued. I took the tv back to the store (18 miles away from where I live), and was then told by a lady at the customer service desk that they would have to get an engineer out to the store, and that the soonest he/she would be able to come was 4 days later. I asked to speak to the manager, and he very smugly recited the company's policy on returning tvs. I agreed to have ... Read review

Advantages: non
Disadvantages: dont get me started

i bought a brand new £600+ Acer laptop from comet around about 8 months ago, and ill tell you now it has been the worst Laptop i have ever had, within the first month the fan went, which under the 28 days return policy should of been replaced however comet insisted it had to be returned, so off it went to be repaired, anyway 2 months later the hard drive dismounted blue screen non reponces again it went back fro repair, 4 months down the line again ...
...was pritty p*ssed as you can imagine im thinking it should get replaced by now its gone wrong 3 times in under 5 months of having it. I argued my case but the sales guy wouldent have it, it has to go back to acer again for repair. anyway about two weeks back im working and bang the whole thing just shuts down no warning just off so i start it back up and its in the reboot menu i try recovery but no its dead all my uni work down the drain, 4 TIMES ... Read review

Advantages: some prices may look good (but don't be fooled)
Disadvantages: selling items they do not have, high delivery cost, no initiative in customer service

An item (Logitech VX revolution mouse), was ordered on Thursday. It was supposed to arrive on Monday, nothing happened. I send Comet an email in the evening, so they called on Tuesday (next day after scheduled delivery date) saying this product (which was in stock when I ordered and I got all the after-order emails from them) is discontinued by manufacturer. I can't find anywhere that it is, both Logitech and Amazon are selling this mouse as usual. ...
...they just simply couldn't restock with a profit on the sale price they had on it. They girl on the phone was really trying hard to convince me, that they can find a replacement for me, even when I said twice that I'm not interested in replacement. Avoid at any cost! ... Read review

Advantages: You may save a few quid.
Disadvantages: Very unreliable.

OK, so I'll start with saying I have had good experiences with Click and Collect. You sometimes get a better price than just going to the store, and the stock should be in stock. However the last few times I've used it, the store has not had the stock in store and I've had to travel 30 miles out of my way to collect from another shop. The last time I did it, I was told that the store doesn't reserve the click and collect stock because there was no ...
...could charge more in the store. In my opinion you can't rely on this if you're in a hurry. You might be able to save a few quid with Comet, but after you've wasted half your day and had to drive back and forth to make the purchase, is it really worth it? I may use this service again if there's a huge saving to be made and I've not got much on that day, but otherwise I'll avoid this like Swine Flu! ... Read review

Advantages: Great website, easy to use, take all major credit cards.
Disadvantages: More sale items would be great!

Comet - We Live Electricals, at least thats what their website tells me! The website is in the following categories: Kitchen & Home, Home Entertainment, Computers, Portable Technology, Shop by Brand, Services, Advice, Business Services, The Sale I think the categories are pretty self explanatory and the website is very easy to navigate. There is a section on the homepage called as seen on tv where you can see all the products which have featured ...
...for more great deals where you can see miscellaneous products which are on offer at present. You can select your products and buy online or reserve and collect from your local store (subject to store stock holdings). Apparently you can reserve online and collect within 30 minutes. You can also purchase Comet gift cards online if you are looking for a gift for somebody but not sure what to purchase for them. There is also a Comet Newsletter available ... Read review