comet.co.uk

Advantages: Website easy to Navigate, some prices heavily discounted from store price
Disadvantages: Didnt deliver as promised, little weekend back up support for complaints

What a palava. You cannot believe how difficult it has been for me to buy a new Vacuum Cleaner. My old one, which has been faithful until now has decided it no longer wants to pick up the muck and I dutifully did the electrical store rounds two weekends ago and decided on a Dyson DC07 Animal…Grrrrr! We were almost ready to buy it from Currys when we enquired about web prices and the store manager advised it was nearly £50 cheaper via the web, a fact ...
...lost a sale to the same organisation. Fifty pounds off a £280 cleaner is not to be sniffed at, so we headed home and decided to order on line. Fantastic. Firstly I found the cleaner on 24-7 electrical.co.uk, at £219 plus postage. I placed an order, they swiped my debit card, and acknowledged everything then emailed me six hours later to say because of credit card theft in postcodes beginning with KA the Senior Management team said they could not ... Read review

Advantages: Cheap online price looked like good value for money
Disadvantages: Poor product reliability and safety and arrogant lack of concern from Comet

I bought my Acer laptop from Comet online in November 2006. On delivery, I unpacked it and plugged it in and quickly discovered that the card drive didn\'t work. I took it to a local Comet store who told me I\'d have to deal with Acer directly. I argued my consumer rights and after a lot of hassle they suddenly agreed to replace it and I took home a new laptop. At the beginning of October this year, still within the 12 month warranty, I left the ...
...laptop had failed. There was a black screen full of \'fatal error\' messages and the top left surface of the case in front of the keyboard [Fn Alt] keys had actually melted and caved in. I touched it and burned my finger and realised that it was a catastrophic failure and also a fire risk. This time, I took it back to a Comet store in Leeds area. They again tried to fob me off by asking me to ring Acer. I said I\'d bought it from Comet and that I ... Read review

Advantages: Site is easy to use
Disadvantages: Hmm, poor, very poor. Customer services suck..

...that later! comet.co.uk is a nice bright colourful site. (mainly orange!) It is very easy to look for the products you want, by using the Products Menu on the left of the home page. I was using them (01.01.01) to purchase a Digital Camera as they were selling it for the best price. Which I found in ~ Cameras & Camcorders>Digital Cameras. (There were 19 products to view in this section.) Once in the Digital Camera section, there is an easy Product ...
...(Never Knowingly under sold??) So comet.co.uk is deffinately a good place, to easily find a bargain. So then what? Well, easy really. Just click on the BUY NOW button, and your off. Brief form to fill in, invoice/delivery address, card details, usual stuff. All still very simple and clear to follow. I chose a delivery slot of 07/01/03 between 8am-6pm. It accepted my choice, and sent me a confirmation email. Explaining that I would be contacted again ... Read review

Advantages: Not sure any more
Disadvantages: You cannot see what your buying until its been delivered

...came across a cooker in Comet.co.uk made by the British company New World that suited us. I am one of these people that like to support British companies wherever possible so this was a factor in buying it. But the price of £199.95 plus a standard delivery charge of £11.95 was the deciding factor. The comet website in very easy to use and navigate around .The layout of the site makes it very quick to move around. The only draw back is that when ...
...I had problems when I had to start again and it wouldn’t let me let me register my address again. When you order your items you wanted to buy it gives you a choice of two delivery times which included Saturday and Sunday in both morning and afternoons. This was very handy for us, as we both work from 9 to 5 and it’s a shame to waste a days holiday waiting for a deliveryman that may never turn up. I ordered this cooker at about 9.45 in ... Read review

Advantages: Good prices and nice young men
Disadvantages: They can't always manage it on Monday

I've had a terrible fortnight. I have had two broken down cookers, two broken down dishwashers, one broken down freezer and one broken down washing machine. I have had to replace one cooker and two dishwashers. Now, before you begin to think that I am some kind of domestic appliance fetishist (is there such a thing?) or that I have shares in Hoover, let me explain. I run four day nurseries. So that means that I need four dishwashers, four fridge ...
...microwaves and.....need I go on? And all that is before I have anything to use at home. So when we get a run of things going wrong the scope for things to go wrong is gigantic. As you see. Anyway.... I replaced one cooker from a local store. And for the Welsh nursery I bought a 'b'grade dishwasher from the nearby appliance factory. (I am the last of the big spenders, you know) But when the second dishwasher went it was in a nursery nowhere near ... Read review