...comet.co.uk
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At first glance, the site looks easy to navigate and contains product options down the left hand side, and more general information can be accessed by clicking on the tabs at the top of the page. The rest of the Home Page is taken up with "Today's Offers", i.e. ... Read review
Advantages: None! Disadvantages: They simply don't care!
Never ever ever buy Comet extended warranties!! Domestic and General are the company and niether take responsibility! We have had them out 5 times in a row!!!!!! 3 times they came with the wrong part!!!!!!! 5 time they fixed it but did not text the repair leaving us with washing stuck in the machine for 6 days as they refused to come back instead booking another appointment!!! No aplogies no compensation, no excalation process!! NEVER buy an extended ... ...for engineers than machine ever cost! We are still without a machine after 6 weeks!!!!! We have even pointed out my wife is home alone with a 1yr old baby as I am away and they simply told us there ws not point registering a complaint as it may be fixed by the time they get round to assigning someone to investigating it! ...
thehardings16 12.11.2009
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Review of comet.co.uk
Advantages: Oven looks good and I may lose weight from not eating for another two days Disadvantages: Misleading information on website and customer services advising that they could not be flexible
I needed a new oven and so loked as several websites - Comet advertised that they offered FREE delivery and installation on their NEFF ovens, so i purchased this item from them for this reason. I completed the order from and arrange 1 days leave from work. On delivery they informed me that they were not aware there was an installation. I called Comet Customer Sevices office and was advised that they were fully booked and I had to wait a further TWO ... ...I must take and the inconvenience of a further two days without an oven. The girl did say she would refund the delivery charge I was charged (although their website stated FREE delivery) and the scappage fee £8 - great - I get £8 back for having to wait for installation 2 days and having to use 2 days leave. I would have ordered this product from another website if I was aware that they would not install the delivered item for a further two days.I ...
KLH310891 28.10.2009
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Ciao members have rated this review on average: somewhat helpful Review of comet.co.uk
Advantages: i know never to shop in comet again they are a disgrace Disadvantages: not a good machine for a family of 4 and over
beko washing machine was a sensible buy but in my opinion dont just take the word of the sales staff. my machine gets a lot of use as we are a family of five so when my machine went wrong the engineer stated hes not surprised as with the amont of washing i do i had already halved the lifetime of the machine, so much for the sales persons advice. My problem was getting the repair man out in the first place, it states on the web site within 3 days ... ...then another 7 days to get the parts. When buying the total cover we were told if anything goes wrong it would be repaired within 2 days. Grit your teeth when talking to the customer service help line as they are not helpful , and refused to let me talk to a supervisor and said they would get one to ring me back but im still waiting. ...
noof 24.09.2009
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Ciao members have rated this review on average: somewhat helpful Review of comet.co.uk
Advantages: it should be a good laptop Disadvantages: it does not connect to the internet.
Similar to the other reviews, comet has very bad aftercare for laptops, bought a nc10 netbook a couple of days ago, never worked properly, wireless card is faulty, lots of stuff about this on the net, not much good as a netbook! if i can't connect to the net. COMET are sharks, you have more rights if you buy from the internet, normally a 7 day return, but comet is a 0 day return, not interested, passed it on to the manufacture. this can't be right ...
mrelys 08.09.2009
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Ciao members have rated this review on average: somewhat helpful Review of comet.co.uk
Advantages: cheaper sometimes Disadvantages: not worthy at all, at any cost
I bought an Acer Laptop in a Comet store on 3ed/07/2009, for 5 days the laptop kept working fine for 1 day and next day got something brakdown, then I recovered it with a backup cd which I made myself at the first palce and it worked fine again ... and then somthing was wrong again , for 5 das doing the same thing. I tried return it in another Comet store but got refused and been asked to go back to the brench I bought from. I exprained I had been ... ...Comet stores. But I just got lots of excuses and been forced to go back to the 1st store. Ok, I took another 3 hours to go back to the 1st branch, and I still got refused for a refund, " simply...... Comet dosen't do refund, if the item is faulty, we will do repaire but not refund" I was told. I told the manager that I asked your saleman very clearly that "if any problem, can I get refund and your saleman replied to me " yes, you have 14 days to ...
janestock 12.07.2009
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Ciao members have rated this review on average: somewhat helpful Review of comet.co.uk