cottages4you.co.uk

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cottages4you.co.uk

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40% positive

6 reviews from the community

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Review of "cottages4you.co.uk"

published 28/09/2017 | Starmummy123
Member since : 28/09/2017
Reviews : 1
Members who trust : 0
About me :
Not for me
Pro None
Cons If things go wrong your on your own
somewhat helpful
Where did you book
How often have you booked through them
Customer Service
Value for Money
How good were the guides?

"Awful customer service"

If anything goes wrong with your holiday cottages4you will claim that they are only a booking agency and you have to take any complaints up with the property owner but then they won't give you the owners details to contact them. After weeks of ringing and emailing trying to resolve the problems they finally agreed to pass on an email to the owner, again after weeks of ringing and emailing the company kept saying they had not heard back from the owner yet. Finally after our constant ringing them they stated the owner had emailed them back calling us liars and there was nothing else they could do as they were only a booking agency.
They even refused to publish our bad review warning others of the dangers of this property.
Awful customer services I would never use them again or recommend them.

Community evaluation

This review was read 21 times and was rated at
60% :
> How to understand evaluation of this review
somewhat helpful

Comments on this review

  • Soho_Black published 02/10/2017
    This would greatly benefit from more of your own personal opinion or experience.
  • 1st2thebar published 30/09/2017
    Not a review.
  • LiveMusicLoverLyn published 29/09/2017
    Please could you review the actual cottage here?
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Product Information : cottages4you.co.uk

Manufacturer's product description

Ciao

Listed on Ciao since: 11/02/2004