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I don't normally have time for reviews but I'll make an exception here.
I bought a book from a seller on this site. I registered and paid. Added to the price on checkout was a transaction fee as there seems to be no option but to pay the transaction fee.
The book was out of stock. I got a refund for the book and postage I'd paid, but not for the transaction fee.
I tried to raise a claim on their website but the transaction was marked as closed and complete, and it's not possible to reopen it.
I was asked to leave feedback on the transaction but was disallowed leaving negative feedback as I apparently hadn't tried to raise a claim with the seller. I tried to raise a claim again, following the link given, but it still wouldn't let me.
So now I'm out of pocket on a non existent deal and have no way of contacting anyone to get the transaction fee refunded. Which should have been refunded anyway - they've kept my money!!