...debenhams.com. I had quite a few things to get still and this was always my first choice of store when it came to buying gifts for my mother-in-law, who incidentally is a lady who has everything, so I always leave her present till the last minute so I can concentrate on that alone.
As I ... Read review
Advantages: None Disadvantages: Damaged delivered goods. Customer service none existant
...it back. Customer Service at Debenhams.com were most unhelpful and rude. We spoke to Gemma, Reagan and Paul (Team Leader) at Sheffield office, no help at all.
Don't order from debenhams.com if you want an item not to damaged. Don't order if you want a friendly customer service because you won't get it.
Debenhams.com are rude, unhelpful, disgraceful no caring attitude. Never Again!!! ...
Advantages: Nothing good about online experience, Debenhams stores have always been fine Disadvantages: Big mistakes made and customer service don't resolve anything
...was the couriers fault but debenhams.com seem unable or unwilling to resolve them when they do, instead they have just compounded them. The customer service has been absolutely awful, I still do not have my refund or even a half-hearted apology for not cancelling the remainder of my order as I'd requested.
I would never consider shopping with debenhams.com again. ...
nicolatmq 19.11.2008
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Quick review of debenhams.com
Very very poor. We ordered a sofa bed and some tableware and were told that there was a 4 week wait for the sofa bed. That was fine and the tableware arrived a few days later but after 5 weeks no sofa bed so rang to be assured that the suppliers were just about to send it out. A week later still nothing so rang again to be told the same and this morning rang to find that the couriers had tried to deliver twice last week and had then returned it to the warehouse.
I work from home so I know that they did not try to deliver and there was NO communication from Debenhams at all. They lied to cover up their mistakes! It's pathetic! ...
tomcarruthers 21.02.2008
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Advantages: fantastic choice Disadvantages: hard to get hold of if there's a problem
...we wouldnot have been able to have 2 matching cases in the first place, I would have cancelled the order.
This has really tainted my opinion of Debenhams.com and I doubt that I would ever use them again. If only they had been honest in the first place.... ...
tattie123 15.02.2007
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Advantages: Easy to use, good selection, helpful customer service. Disadvantages: Delivery times quite long, not all brands available on the site.
As I'm so fussy when it comes to clothes (they can't be too big, too small, too tight, too baggy, too bright, too dark, etc.) I normally find it's best to visit an actual store so I can try on clothes before buying. But there's nothing worse than finding a perfect item to only discover that they don't have it in your size, and nothing on earth is going to let you squeeze into the size 10. So this is what led me to try the Debenhams website to buy ... ...The home page of the site features the season's main items or advertises any special offers Debenhams is currently running. Along the top and bottom of the page are lists of options which will take you off to various sub sections of the site. The home page itself is visually appealing with a lot of bright colours normally being incorporated and yet it still retains a sense of simplicity at the same time too.
Shopping
The shopping departments are ...
blonde_girl774 26.11.2005
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