debenhams.com

Up until about 2 years ago, I was what was known as an Internet shopping virgin. Most, if not all of my shopping was done offline and this suited me down to the ground. I am very fussy when it comes to carrying out purchases, I like to see and touch what I buy, but this all changed at the touch of a button. After the birth of my second child, we had moved house, settling into a more rural location. The nearest large shopping centre was about an hour away so unless I wanted something urgently we made do with just our local town. The shops there were plentiful, and you could get more or less ... more

As I'm so fussy when it comes to clothes (they can't be too big, too small, too tight, too baggy, too bright, too dark, etc.) I normally find it's best to visit an actual store so I can try on clothes before buying. But there's nothing worse than finding a perfect item to only discover that they don't have it in your size, and nothing on earth is going to let you squeeze into the size 10. So this is what led me to try the Debenhams website to buy my perfect little black dress this Christmas. Home Page The home page of the site features the season's main items or advertises any special offers ... more

Britain’s favourite department store is now online. Or, to be more precise, it has been online for a bit, but I’ve only just got round to visiting. It’s GE Capital’s fault, you see. They are the bank who issue Debenhams (and Arcadia) storecards and send out the statements each month. Last week I received my latest bill (not too high since they only trust me with, wait for it, a £250 credit limit) and in their new news section, they had a small but nonetheless readable announcement saying that Debenhams staff buying on their staff credit cards can now enjoy a 10% ... more

Debenhams combines leading national and international brands as well as it’s own brands and exclusive contracts with many leading British designers, such as Jasper Conran. I am not a particular fan of the high street store of Debenhams, so was pleasantly surprised by their on-line facility. The first thing you will notice when you first visit, is that the site is very understated, no frills and no annoying flashing adverts here to distract you. This site is a member of the ‘Which? Web trader Code of Practice’, so you can rest assured when shopping here. You can browse the ... more

Not a review of the website as such - please see specific criteria ratings for opinions about the website itself. This opinion would have been in buyer beware but I've already posted in this category. If you feel this is posted incorrectly, then please read no further. It is a rant about part of the 'service' provided by debenhams.com. I make no apologies about this as I cannot post in the category that is most suited. I will provide a brief background: My grandmother, who lives at the other of the country, has been very ill recently and has undergone several unpleasant operations. She had ... more