Dialaphone.co.uk (Before 2008)

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Dialaphone.co.uk (Before 2008)

In February 2008 Dialaphone was acquired by the 4U Group. The reviews on this page represent the service offered by Dialaphone before this point.

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Super

“Dial a Great Deal”

published 06/07/2002

ProPopular tariffs available, all networks available,...

ConsChoice of tariffs not as wide

Updating my husband's mobile phone and network/tariff was long overdue. Firstly he had one of those 8210's which he was in the habit of keeping in his pocket, causing the telephone fascia to crack eventually! Secondly, he was on an outdated tariff, which was expensive and his "inclusive minutes"...

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Good

ProLarge selection of deals to suit all customers

ConsPoor service, bad attitude at times

I decided that I wanted to upgrade my mobile, and I really liked the look of the Nokia 8210, so I had a look at the national newspapers to see what deals were on offer. I had seen Dial-a-phone advertising most weeks, and the adverts they place are normally colour and a decent size, so they are...

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Super

ProAll Networks Available, Exclusive Offers, Good Inc...

ConsIf You Return The Phone They Could Be Difficult

*****Update***** If you have read the op before the update is at the bottom, cheers **************** How do you dial for a phone if you don’t have one to start with? Well if you have a PC it’s as easy as ABC! Dial-a-phone.co.uk is the UK’s leading specialist supplier of mobile phones direct to...

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Good

ProYou won't need a map and compass to get around.

ConsNew handsets slow to appear; prices average.

Continuing in the tradition of ridiculously-named mobile phone retailers, Dial-a-Phone (let's just call it Dap from now on) is a pure-play online retailer that was spawned out of the rise of mobile phones, cheap, off-the-page advertising in the back of the Sun and of course the increase in...

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Excellent

“Dial a phone made easy”

published 29/03/2006

ProFree phone, cheap tariff and money back scheme

Consbeen with them for 18 months and havent found one ...

If you are thinking of getting a contract mobile phone it is worth considering dial a phone. They have really changed in the past few years and concentrated on what the customer wants. To get a contract phone with them the first thing to do is to go to their web site at www.dialaphone.co.uk and...

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Not for me

“Dialaphone, never again.”

published 17/01/2005

ProCheap, seemingly good deals

ConsVery poor at giving you what they promise.

I used Dialaphone way back in 2001 and was pretty pleased with the year I stayed. This in mind I was looking for a good deal in June of last year so looked at Dialaphones deals. I got my self a cheap phone and took advantage of the 6 months free line rental offer. The monthly line rental was £30...

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Super

“Dialaphone”

published 23/08/2007

ProQuick service with great offers

Consthe free gifts are only available on £35+ a month ...

There are so many phone companies out there now offering you great deals or so they say anyway......however I have had two contracts with dialaphone and what I will say about them is that I have still yet to have any problems with their products or service. I ordered my phone and received it the...

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Excellent

ProGood prices, most main phone companys represented,...

ConsLimited to which phones they have on offer at the ...

After having a bad experience with a 12 month contract mobil I swore that I would never get another contract phone !! but after having a pay as you go for a year or two and finally getting fed up of never having credit it it when I needed it I decided to try again. I had heard about dialaphone...

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Excellent

ProAmazing Deals - GREAT Offers

ConsCash back by redeption

I recently purchased an NEC 338 on Three (3) from Dial A Phone. The cost per month is £30 but using their cash back by redeption offer the first 12 months it is just £2.99 a month for the first 12 months. This means that if I cancel the contract at the end of the year it has cost me just £2.99 a...

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Not for me

ProNone

ConsWatch out for the con on claiming your cashback.

When you accept a contract with DialAPhone they tell you that your reduced line rental is 'available by redemption' at certain stages. That means you pay full price rental up front then claim the discounted amount back in say three months. Remember this discount is YOUR money, NOT DialaPhone's...

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Not for me

“Who will you complain to?”

published 12/02/2007

Pro None

ConsLike buying from a big black hole

My daughter wanted a particular phone for Christmas and found it much cheaper on dialaphone than anywhere else (except Virgin site but they didn't have it in pink). Worried it would sell out, I ordered it and it arrived end of November. First mistake I made (barring counting ordering it from...

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Not for me

“NO AFTER SALE SERVICE”

published 12/12/2006

ProCheap to buy, but you need to hope nothing goes wr...

ConsUSELESS AFTER CARE SERVICE

1. The only interest of Dial a phone is to sell, that is the only number one can speak to a person. 2. After buying a phone in March 06 a fault developed on the screen of the phone rendering it un-usable. 3. Phoned up Dial a phone to be told take it to O2 and they will fix it… took it to O2 who...

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Excellent

“Dialaphone”

published 28/08/2004

Proexcellent choice of phones/ networks and call plan...

ConsNone that I can speak of yet

On seeing the adverts for unbelievable deals in the paper I checked them out on line and found an even greater choice. I decided to choose a Nokia 7600 on the "3 "network with 500 minutes anytime and crossnetwork. It was offered with a bluetooth ear piece, case, stereo headphones, 3 months...

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Satisfactory

“disorganised Dialaphone”

published 07/12/2004

Proselection of products/ease of website

Consterrible customer service/highly disorganised

What an experience. I bought a new phone and it arrived on time. Absolutely love the phone, which is obviously why I chose it and dialaphone had it at, what I thought at the time, was a very reasonable price. As for the tariffs, they all seem pretty much standard - free minutes, free messages etc...

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Not for me

ProGood Deals - ON PAPER !!!!

ConsImpossible Customer Service

9 Days ago I purchased a Sony Ericsson W700i on an O2 contract. The deal appeared fantastic. A free XBox 360, a free bluetooth headset, and cash redemptions at a later date. It all sounded fantastic. I got my phone and it worked. All looked good, then on the 9th day the phone stopped working...

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Product Information : Dialaphone.co.uk (Before 2008)

Manufacturer's product description

In February 2008 Dialaphone was acquired by the 4U Group. The reviews on this page represent the service offered by Dialaphone before this point.

Product Details

Type: Computers & Electronics

Domain Extension: .co.uk

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Listed on Ciao since: 06/07/2002