grhill 1

grhill

Add to my Circle of Trust

Subscribe to reviews

About me:

Member since:15.04.2010

Reviews:1

Quote-start

Definitely Never Book with Direct Ferries

Quote-end
15.04.2010

Advantages:
None

Disadvantages:
Too many to list

Recommendable No:

5 Ciao members have rated this review on average: somewhat helpful See ratings
somewhat helpful by (100%):
  1. TheHairyGodmother
  2. sewbizzie
  3. liolia79
and 2 other members

View all ratings

The overall rating of a review is different from a simple average of all individual ratings.

Share this review on Google+

I made a simple mistake with a booking on the direcferries.co.uk website. On calling them immediately afterward, they refused to refund my money saying that I was within the 7 days of travel. It is terrible customer dis-service, and has left we with a sense of being cheated.

Trying to save the situation, I looked to re-book onto another ferry. The operator asked me to wait whilst he called P&O Ferries. He said that the company was not picking up the phone, so please could I call him back later to try and re-book. I felt it would have been faster to talk directly with P&O.

My recommendation is to book directly with ferry companies, as using this intermediary is only likely to cause you additional stress.
Good luck.

  Write your own review

Share this review on Google+

« Previous review   Next review »

Rate this review »

How helpful would this review be to a person making a buying decision? Rating guidelines

Rate as exceptional

Rate as somewhat helpful

Rate as very helpful

Rate as not helpful

Rate as helpful

Rate as off topic

Write your own review Write a review and you will earn 0.5p per rating if other members rate your review at least helpful. Write a review and you will earn 0.5p per rating if other members rate your review at least helpful.   Report a problem with this review’s content

Comments about this review »

Add the first comment!

max. 2000 characters

Post comment

Product Information »

Product details

Type Online Holiday Booking
Domain Extension .co.uk

Show all Product Information

More reviews »

Review Ratings »

This review of directferries.co.uk has been rated:

"somewhat helpful" by (100%):

  1. TheHairyGodmother
  2. sewbizzie
  3. liolia79

and 2 other members

The overall rating of a review is different from a simple average of all individual ratings.



Are you the manufacturer / provider of directferries.co.uk? Click here