*See the bottom of m op for freephone customer service numbers and complaints addresses*
Most people reading this op have probably seen, or visited, a Dixons store. What becomes more obvious when browsing their site is that they are part of the Dixons Group, a high-street monopoly incorporating ... Read review
i purchased a panasonic viera 50" plasma tx-p50s10b and it packed up 3.5 months into its warranty, i have been struggling to get them to fix/replace. have had 2 engineers out (useless) and is getting (3 weeks later) taken away for repair which means will prob be over a month to get fixed. so far, 3days off work to arrange/meet engineers and ages on phone and still 3.5 month old tv useless... AVOID!!!!!!!!!!!!!!!!!!!!!!!!!!!! There seems to be no ...
reviewertvman 24.10.2009
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Review of dixons.com
Advantages: Good fridge freezer, good size Disadvantages: Dixons poor service and product in a mess when arrived
We ordered a new fridge freezer from here online, delivery date set for today and told that we would get a call an hour before delivery. We were phoned at 8am and told by the delivery driver he would be here in 15 minutes, 3 hours passed by. We couldn't phone the driver back as he had phoned and blocked his number. When they did arrive there was no apology or explanation, trampelled through the house, wiping there feet on the carpet (not the door ...
Jess2412 01.08.2009
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Ciao members have rated this review on average: somewhat helpful Review of dixons.com
Quick review of dixons.com
Dont buy anything from this company, paid for gas cooker by credit card, money taken out immediately, told it would be delivered on thursday afternoon, phoned me thursday am not being delivered will now be sunday. Waited in sunday phoned them at 3pm was told it was not on system for delivery, when would I like it delivered. Told them to cancel order, asked when money would be refunded told my account was told at least five days. What a disgusting horrible service this company has, such a pity better companies have gone to the wall and these still survive. So be warned ...
chas270 08.02.2009
Ciao members have rated this review on average: helpful Review of dixons.com
Quick review of dixons.com
If I could give zero I would. Delivered and installed a Zanussi, which was not working. They took my old cooker away and said this one would work if it was allowed to warm up for 2 hours. Nothing on it works. Rang Dixons call centre and no-one was at all helpful. They failed to let me know the new delivery date in 48 hours. You cannot speak to a supervisor or manager and they just reiterate the same rubbish. I have been left without a cooker for I don't know how long. I would never buy from them again. Cheap prices maybe, but no service. Don't even think about buying from them. ...
Nippona 21.01.2009
Ciao members have rated this review on average: helpful Review of dixons.com
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I can see alot of people have had troubles here but I absolutly can't fault them. I ordered a camera on Saturday night and with their standard 3-5 working day delivery it came lunchtime on Tuesday. Good communication and full tracking via DHL. Good times! ...
generalhangover 31.12.2008
Ciao members have rated this review on average: somewhat helpful Review of dixons.com
