e2save.com

Advantages: Choice of phones, all tariffs and networks in one place
Disadvantages: All bit of fib telling going on!

I have used e2save.com twice in the last few years, once in 2005 when I acquired a Nokia 6680 on the 3 network and more recently at the end of that contract, I was offered an LG Chocolate on T-Mobile. As a subsidiary company of 'The Carphone Warehouse', e2save is an internet based company offering deals on mobile phone contracts and on pay as you go phones too. All the networks are covered here, Vodafone, T-Mobile, Virgin, Orange, 3 and 02 and they ...
...they claim are 'Exclusive' to e2save, indeed, my LG Chocolate as not offered on the internet site of T-mobile but I could have it through e2save. However, had I rung T-Mobile I may have been able to get this direct but that's by the by. e2save has been in operation since 1999 and I came across them through an e-mail from the Win4Now competition group advertising this company as a mobile phone retailer. I believe prior to them joining 'The Carphone ... Read review

Advantages: Great prices.
Disadvantages: Terrible "cashback" based promotions and bad customer service (even by today's standards!)

About 4 months ago now I began looking for my first contract phone and using a price comparison site found many deals on the LG Shine phone and the best offer was provided by e2save. The website: On first appearence www.e2save.com is a smart, well designed, modern website which is very appropriate to its purpose: selling mobile phones/contracts. It is easy to navigate and search, clearly gives features and pictures of the phones and allows you ...
...you have made your purchase the website really gets good! The "Your Account" section is the best I have seen on any website and the order tracking facility is phenominal. All of the information regarding your contract is available and the phone numbers to help with any of your problems are given clearly. Even the cashback is explained but more about that later! Its once you ring the phone numbers you begin to have problems! The Offer: Having known ... Read review

Advantages: Deal-Creator
Disadvantages: Company is going downhill very fast, dont be fooled by flashy promises

This is a quick summary for people who may be looking to sign up for a new contract/ phone from e2save. DONT, GET YOUR HEAD CHECKED FOR JUST THINKING ABOUT IT! E2save, to sum up has gone down hill very fast recently. I have been with e2save for just under 3 years, the first year was fine, little problems regarding porting into e2save and no problems with cash back either on a 12 months contract. So happy with my experience, I decided to stay with ...
...as I know e2save used to trade independly to carphone warehouse which it is owned by, however after 2006 it began to take much more of an active role in it running, partly due to its great success. But this meddling was its downfall, they changed the directors, changed staff, moved offices, changed all the cash back terms and conditions etc. Trying to get through to them to confirm the details I had were correct involved long que's on hold. The ... Read review

Advantages: Easy Navigation, Good Prices, Affiliate Scheme, Quick Delivery
Disadvantages: Slower delivery than promised.

...a few of them but e2save.com stood out from the crowd for a number of reasons. Firstly, it's layout is very clear and uncluttered. The home page focuses on the company's six best offers, and a simple click on any of these will take you straight to that promotion. Above the offers are the menu buttons that allow you to dig deeper into the site, below the offers a smaller menu that provides you with access to the company's legal standing, terms & conditions ...
...pay-as-you-go and contract phones for all the major network providers as well as SIM-only packages. They also provide TalkTalk home telephone services should you want to look at alternative telecoms for your home or business. To the top right of the main section of the home page is a handset search drop-down menu. Knowing the phone I specifically wanted I simply selected it from this menu and the page quickly brought up the two network offerings: ... Read review

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Please do not buy a mobile contract from e2save and save yourself months of hassle. I bought a phone from e2save at the beginning of December 2006. When the phone arrived e2save had put me on the wrong tariff. When I phoned to ask them to correct this I had to call 5 times, waiting for over an hour on hold each time, before I finally got through to customer services. This was to become a pattern for each of the 20 or more calls I subsequently had ...
...out to be on premium rate numbers (0871....) charging over £1 per minute. I was told that the tariff couldn't be corrected without pulling up their archives of the call, which would take a few days and by the end of which I would be out of my 7 day return period and unable to return the phone. I decided not to take the risk and that to return the phone. When I returned the phone, they immediately sent it back to me saying that it was outside the ... Read review