ebay.co.uk

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Terrible Customer Service

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1 Dec 12th, 2007 

8 Ciao members have rated this review on average: helpful

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None

Disadvantages:
Customer Service non existent

Recommendable No:

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JollyJoyce

JollyJoyce

About me:

Member since:09.08.2007

Reviews:5

Ebay has the worst customer service I have ever encountered.

I listed a region 1 dvd for sale and it was taken off the site with 4 bids, they also suspended my account. I was informed that the dvd was a counterfeit by a vero member.

The dvd was 100% original and was purchased from Amazon US, it even had orginal photos in the listing. It was a Married With Children DVD. I even had the receipt and told ebay this.

I offered to send them the receipt and informed them there were at least another 5 sellers selling exactly the same dvd. They always replied with the same automated reply, with pointless links to their help pages.

I reported the other sellers but ebay turned a blind eye, as they were powersellers and I suspect ebay did not suspend them because they want their fees.

Totally disgusted with Ebay which is clearly run by Idiots! 

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Comments about this review »

matty0501 12.12.2007 15:52

Welcome to Ciao. Nice first review, but more info will get higher ratings. If you add anything, tell me on my guestbook and i'll be happy to re-read and re-rate accordingly. Matt :-)

just.bcoz 12.12.2007 01:07

Good review.

dharma.roy 12.12.2007 00:39

Seems like bad service to me



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