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eclipse-computers.com (Eclipse Computers, Coventry)

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Here are some telling facts with regard to Eclipse Computers' processing of my order. You may like to use these to decide if buying from them is a good idea: I bought 300 C-Shell DVD/CD storage cases from Eclipse Computers http://www.eclipsecomputers.com/product.aspx?code=MD-CSHELLC-10 They ... Read review

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Community Level 1FinlayFinl...

FinlayFinlayson

A company I won't be buying from again

AdvantagesNone

DisadvantagesMisrepresentation, inefficiency, lack of customer care

"Here are some telling facts with regard to Eclipse Computers' processing of my order. You may like to use these to decide if buying from them is a good idea: I bought 300 C-Shell DVD/CD storage cases from Eclipse Computers http://www.eclipsecomputers.com/product.aspx?code=MD-CSHELLC-10 They processed my order online despite not having the product in stock, a fact that was not communicated to me either at point of sale or via email later. The ..." Read review
04.11.2008

Ciao members have rated this review on average: very helpful

Community Level 1lx42

lx42

Poor website, and poor customer service

AdvantagesReasonable product range, reasonable prices

DisadvantagesPoor customer service, Bad communication, Worse relliability, Awful website.

"I went to buy (3 days ago) a pair of 500gb WD HDDs from Eclipse Computers, I created an account, filled in my address in the "Your Details" section of the website, and proceeded to place the order with "Next Day" delivery, I was asked for the cardholder details on the "Your Details (Cardholders details only)" page - which I filled in (A different address to the postal address). Finished the order using a credit card. The "Next Day" (about 24 hours ..." Read review
05.03.2009

Ciao members have rated this review on average: very helpful

Community Level 1Hooked_On_...

Hooked_On_Phonics

Bunch of cowboys

AdvantagesCheap

DisadvantagesTakes the piss

"I recently made a web based purchase from Eclipse Computers Coventry, and they have given me nothing but porky pies, promises, and half arsed answers to my questions. I orderd nearly 300 quids worth of components 10 days ago, and opted for the next day delivery service, and from what i was told the first time, all components were stocked and ready to be shipped. So now, 5 emails later ( 1 replied to ) 4 telephone calls ( they called me ), the first ..." Read review
10.08.2004

Ciao members have rated this review on average: very helpful

Community Level 1zulu_demon

zulu_demon

What a shame

AdvantagesThere arent any in my opinion

Disadvantagesslow, disorganised

"It is a shame that places like this dont make the effort to be a little bit better, as a local resident of Coventry I thought this shop would be ideal to use but no all you get is hastle. I have used this shop twice online and both times things have gone wrong. First order was quite substantial, consisting of motherboard, cpu memory DVD writer Case Hard Drive Graphics Card Floppy drive All things needed to make a decent computer. So ..." Read review
21.03.2005

Ciao members have rated this review on average: very helpful

Community Level 2mac101

mac101

The only reason i use this place...

AdvantagesDown the road (i live in coventry)

DisadvantagesMight as well be in Australia for support

"...is i live in the same town. And even then as a last resort. Get the picture?! Ok, ok, you want reasons: 1) No support, even if you turn up in person! 2)They GLUE IN components, for "warranty purposes" you're more likely to break the components than remove them for upgrade. 3) A little story: My friend bought an Athlon XP2000+ system. It died after a few days. Being a computer enthusiast (ok, nerd!), i knew what he problem was (incompatible ..." Read review
11.03.2004

Ciao members have rated this review on average: very helpful

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Product details

Type Computers & Electronics
Domain Extension .com

Ciao

Listed on Ciao since 05/03/2002

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