edreams.com

E-dreams is more like e-nightmare. Lesson Learned: I would only use this site to set price benchmarks and deal/negotiate directly with air carrier or hotelier or go to a different agent. Pros: May offer some of the most affordable prices on-line Cons: Worst customer service I have ever had, shady pricing tactics Summary: Use at your own risk Experience: 1) While traveling in Europe, tried to book last-minute air and hotel on-line. Noticed that if I remained in the language of host server, (i.e. in Germany, kept in German) I got one price, however, if I clicked on the same page for an English ... more

I saw eDreams banner on my way back to Airport (I don't even remember which city it was). So taking in consideration that I travel a lot some discounts and cheap offers would be great for my budget. So I've decided to use it for my future trips. Sadly I was not so pleased after two recent failed attempts to book a hotel on eDreams (Today). It was even more disappointing that my credit card was charged twice. Thank God the money was only blocked temporarily, but it is a BIG discomfort. I have to wait about 10 days to get it unblocked to use my credit card again. I have immediately emailed ... more

I discovered the website edreams via a link from Lycos. Originally I just played their passport competition but then decided to actually investigate the site. The most noticeable thing about this site is that there are onsite reporters. So, if for instance you want to go to Mexico you can e-mail the Mexican rep. and get all the info. you require. I wanted some information on which were the best hotels for a family of five in Florida and within 48 hours I had a personal e-mail back from a rep. that actually lives in Florida. She advised me the best places to go and those to avoid ! She also ... more

WWW.EDreams.com is a very busy web. It not only allows you book holidays, hotels and car hire etc.. BUT it give you very good personal opinions on where you are going. I was recently going to Rimini, Italy and although I had been before many years ago I couldn't remember what area was best. Basically this is how Edreams work firstly click on Guides then on the country..up pops a list of people you can email about where you are going..I choose Max because he lives in Rimini and speaks english. I asked him about the Hotel I was planning on booking and back came the reply within 24 hours...(The ... more

We used to use them all of the time to book flights to Germany until we booked one for out friend to fly to the UK. When she came to return home there was no return flight booked, just a one way ticket into the UK, even though the booking confirmation from edreams stated a return flight. She had to spend 290 euros for a flight to Germany (the original return flight was 50 euros). After contacting edreams about this in April they said it would follow their standard complaints procedure and should take 30 days. After 45 days we emailed them asking for an outcome and they replied with 'it is ... more