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On 28th June, I placed an order with expansys because a group of colleagues were going on a charity hike and I wanted them to capture their exploits on film for our website. Because we're a housing association, we can't afford to spend a massive amount on stuff like this. A colleague recommended ... Read review

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Community Level 1FayeGalvin

FayeGalvin

Expansys customer service = calling me stupid in an email. Nice.

AdvantagesNone. This is a terrible company who don't know the meaning of the words 'customer service'

DisadvantagesEverything. Don't go near them. Ever.

"On 28th June, I placed an order with expansys because a group of colleagues were going on a charity hike and I wanted them to capture their exploits on film for our website. Because we're a housing association, we can't afford to spend a massive amount on stuff like this. A colleague recommended a Flip 3rd Gen camera. I ordered one from Expansys.....and that's when my nightmare started. I wanted fast service and a well priced product.....what ..." Read review
05.07.2011

Ciao members have rated this review on average: very helpful

Community Level 1iliketoshop1

iliketoshop1

Never had such a bad online shopping experience!

AdvantagesReally?

DisadvantagesI think you know...

"I have been occasionally shopping online for 7 years and I've never had such a bad online shopping experience! I ordered a product from Expansys on the 19th Jan and still haven't received it. It was a midweek order so I expected it to be delivered by earlier on the following week (as I needed it for the weekend following that week to carry out work). But it didn't come through. I tracked my order online and the status was 'waiting for stock to ..." Read review
31.01.2011

Ciao members have rated this review on average: very helpful

WARNING Worst company ever

Advantagesno product sent out

Disadvantageswebpage looks lagit

"What a joke these guys charge you for stuff they don't send out , called them about money taken from account but they totally denied this. Recommend to stay clear from these amateurs new credit card now dispatched as fraudulent transaction has been made. DONT BE FOOLED THE WEBPAGE LOOKS LEGIT. DONT BE FOOLED THE WEBPAGE LOOKS LEGIT. After spending 30 minutes on the phone with these people that speak broken English they denied receiving and order ..." Read review
10.02.2014

Ciao members have rated this review on average: helpful

Community Level 1geoffc77

geoffc77

Unprofessional, unhelpful and they couldn't care one bit

AdvantagesClear website, easy ordering/payment process, excellent product descriptions

DisadvantagesVery poor communication. Customer Services let down by lack of internal communication

"I found myself in need of a new LCD monitor as my current monitor is showing signs of age and is likely to give up the ghost shortly. Having shopped around, taking into account both price and the various delivery options I choose to place my order with eXpansys on 26th December. At the time, they were offering free next day delivery but a clear note was shown on the web site stating that orders made would not be processed until 29th December, so ..." Read review
07.01.2011

Ciao members have rated this review on average: helpful

Community Level 1diane1957

diane1957

Cheap but not cheerful

AdvantagesGood Prices

DisadvantagesPoor service, Attitude

"I've just bought a PDA plus a lots of bits from these people. The prices are great but the experience hardly makes it worth it. The order was delayed because I needed to confirm my identity by fax. It's very laudable to try and prevent fraud but when I watched the fax transmit 3 times and they still claimed not to have received it, it's frustrating and they missed the shipment deadline. The biggest problem was their online tracking which gave ..." Read review
22.03.2004

Ciao members have rated this review on average: helpful

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Product Information for "expansys.com" »

Product details

Type Computers & Electronics
Domain Extension .com

Ciao

Listed on Ciao since 04/06/2002

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