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38 Reviews

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DO NOT USE FASTHOSTS - they do not send reminders of upcoming renewals, invoice is sent at the same time that they debit your card, chance of a refund is a flat-out NO. This was their email to me... more

User Reviews

for fasthosts.co.uk

Rating Summary based on 38 reviews

  • 5 Stars
    3
  • 4 Stars
    2
  • 3 Stars
    5
  • 2 Stars
    3
  • 1 Star
    25

Detailed rating

  • Quality of Help
  • Quality of Service
  • Speed of Service
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  • 59 of 59 Ciao users found the following review helpful
    Picture of docpov

    Level 6 docpov

    Member since 10/04/2004

    Reviews written: 126

    User recommends the product

    Advantages Advantages Fairly easy to use, efficient and good support

    Disadvantages Disadvantages Quite expensive, especially if you want to add features

    Have you ever looked at a website and been impressed? Have you ever had an idea for a website but didn't know where to start? Have you ever looked at a website and thought 'I could do better than that?' Do you want a source to get information to a wide audience or maybe sell something? That was our situation. We had an idea; in fact we are writing a book and thought perhaps a website would be a good way to promote it. Problem. Neither of us knew where to start when it came to web design. Neither of us knew much about HTML which is the language web sites are written in. Neither of us had access ... more
  • 26 of 26 Ciao users found the following review helpful
    Picture of joecon

    Level 2 joecon

    Member since 10/02/2001

    Reviews written: 7

    User doesn't recommend the product

    Advantages Advantages inexpensive, fast, excellent control panel, UKREG

    Disadvantages Disadvantages too many extended downtime periods, slow tech support

    Around a year ago I decided to offer my web design clients a complete design and hosting service and Fasthosts appeared to offer an ideal solution. They offer free instant online setup, a 30 day money back trial period and the option to pay-as-you-go monthly which all helped seduce me into clicking the submit button. After having to rely on others to register domains, set up email, ftp accounts and web space it's a great feeling to do everything for yourself via their excellent control panel using any web browser. However, once you start selling services to customers not only do you have to ... more
  • 17 of 17 Ciao users found the following review helpful
    Picture of sjlambert

    Level 1 sjlambert

    Member since 26/04/2001

    Reviews written: 8

    User doesn't recommend the product

    Advantages Advantages Unlimited domains, file space, email & ftp accounts

    Disadvantages Disadvantages Poor reliability

    I have used Fasthosts to host some of my own and also customer websites for about 18-months now. Their online Control Panel which allows you to configure domains, database connections, FTP and email accounts amongst other things is a great idea and very user friendly but the service overall lacks any kind or reliability. Fasthosts target their hosting accounts at businesses and also resellers. There reseller accounts allow web designers like myself to host unlimited domains, email and ftp accounts with unlimited file space for a fixed monthly or annual fee. But being a business web host they ... more
  • 14 of 14 Ciao users found the following review helpful
    Picture of murban

    murban

    User recommends the product

    Advantages Advantages Powerful, as many domains/webspace/emails/ftps as you want

    Disadvantages Disadvantages Not the quickest, more downtime than it should have (but still not much), unfair managers.

    Despite what others have said here, fasthosts do provide quite a decent service. I am on the onld NT accounts and the power that I have is amazing. With unlimited websites and webspace the only thing you have to watch is your transfer - of which you're allowed 10GB a month - fairly generous. Admittedly they do have a few downtime problems but the FTP has been speeded up and is a lot better now and for the price it is an amazing deal. The new deal is £50 a month and lets you host unlimited domains / sub domains, unlimited POP3 email accounts/forwarding at any of your domains. You have a ... more
  • 12 of 12 Ciao users found the following review helpful
    Picture of buono

    Level 2 buono

    Member since 19/03/2001

    Reviews written: 16

    User doesn't recommend the product

    Advantages Advantages cheap, easy to add domians

    Disadvantages Disadvantages Poor service, shareware ftp server, poor availability, poor speeds

    I have been a fasthosts customer for over a year. When I started out, I thought it was great and started adding domains for myself, friends and customers. Occasional downtime wasn't a problem as none of the sites I was hosting were seriously commercial. However, a major client wanted a site and I used my reseller account at fasthosts to host it. In November 2000, the server on which my files were hosted fried. With no back up for 2 weeks. Phoning madly for support just got me a fairly blasé attitude from the staff along the lines of 'It'll be fixed in a few days'. As compensation, I was ... more

Product information

for fasthosts.co.uk

Product Details

Type Web Hosting
Domain Extension .co.uk

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