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5 Reviews

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I ordered lenses from feelgoodcontacts.com. The prescription they sent was incorrect. I contacted them via their customer service email address and sent them back. Feel Good Contacts refused to... more

User Reviews

for feelgoodcontacts.com

Rating Summary based on 5 reviews

  • 5 Stars
    4
  • 4 Stars
    0
  • 3 Stars
    0
  • 2 Stars
    0
  • 1 Star
    1

Detailed rating

  • Ability to customise
  • Customer service support
  • Layout & Design
  • Navigation
  • Prices
  • 3.3
  • 3.7
  • 4.0
  • 4.0
  • 4.0
  • 1 of 6 Ciao users found the following review helpful
    Picture of rhiny

    rhiny

    User recommends the product

    Advantages Advantages Easy to use,very helpful, kept informed

    Disadvantages Disadvantages none

    I had heard of feel good contact lenses from a forum I am on and thought i'd give them a try. They had a huge range of coloured contact lenses and very low prices. The delivery is free and tracked in the UK. I bought the Bausch and Lomb natural colors contact lenses in "pacific" I was very surprised how cheap they were. They didn't have them in stock but when I phoned up they were very helpful and told me exactly what was going on-they don't stock them and simply had to go to the manufacture to get them. A few days later I received an email saying they had been shipped and gave me a tracker ... more
  • 0 of 2 Ciao users found the following review helpful
    Picture of RugbyChick2017

    Level 1 RugbyChick2017

    Member since 27/03/2013

    Reviews written: 1

    Advantages Advantages None

    Disadvantages Disadvantages Rip off merchants

    I ordered lenses from feelgoodcontacts.com. The prescription they sent was incorrect. I contacted them via their customer service email address and sent them back. Feel Good Contacts refused to replace the lenses they had sent with the correct prescription lenses and sent me the incorrect ones back AND would not refund my money. So I ended up with the wrong prescription lenses and also out of pocket. And their customer service is appalling - the emails I received were rude in their tone and obviously the company did not give a damn about delivering the lenses I had bought, only on stealing my ... more
  • 0 of 4 Ciao users found the following review helpful
    Picture of ssylvie

    Level 1 ssylvie

    Member since 10/05/2012

    Reviews written: 1

    Advantages Advantages price, selection, P&P charges, free delivery

    Disadvantages Disadvantages none that I could find

    I stumbled upon this site by accident, I was looking for a new lens supplier after got disappointed with lenstore.co.uk. When I first looked at it seemed almost too good to be true as their prices were even lower than those of their competitors. They have a good selection of lenses, the same as other sites, the difference with this one is that it offers free P&P plus free returns (which is not the case with amny other sellers) and all deliveries are trackable. Their customer servive is stellar, when I first signed up I actually received a phone call from them and was offered over-the-phone ... more
  • 0 of 3 Ciao users found the following review helpful
    Picture of Nandik1983

    Nandik1983

    User recommends the product

    Advantages Advantages Best Pirce, Speedy delivery, Excellent serive,.

    Disadvantages Disadvantages n/a

    It was a Sunday and I really wanted the Contact Lenses and I was very nervous. I found Feel Good contact lenses, and they wer eopen on a Sunday. It was great, and also would say that the custoemr serivce person was so helpful. I ordered my lenses from Feel Good Contact Lenses as they had the best price. I received my lenses in 2 day, with no extra charge.. I was so happy with their services. I have tried so many online contact lens provider, and my experience was not so good. I would also like to thank Ciao, to introduce me to Feel Good Contact Lenses. They have proved to be mine personal ... more
  • 0 of 6 Ciao users found the following review helpful
    Picture of SBTRKT

    SBTRKT

    5 Stars Great Service 23/02/2012
    User recommends the product

    Advantages Advantages Price, Free Delivery, Fast

    Disadvantages Disadvantages n/a

    I have been a loyal customer to Feel Good Contact Lenses since I first ordered from them about two years ago. They have always provided me with great service and I receive my contact lenses really quickly without any hassle. The prices are definitely the lowest I have found anywhere and the delivery is free which is also an added bonus! I have also found the customer service team to be really friendly and when my prescription changed they replaced the boxes I had not used without any fuss at all – they have a free returns label as well! I would definitely recommend them over any other contact ... more

Product information

for feelgoodcontacts.com

Product Details

Type Health & Beauty
Domain Extension .com

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