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15 Reviews

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I recently purchased a Formosa Paisley fireplace from Fireplace Megastore based in Deeside North Wales. I live in Newbury so couldn't visit their showroom so I ordered via the internet from their... more

User Reviews

for fireplacemegastore.co.uk

Rating Summary based on 15 reviews

  • 5 Stars
    14
  • 4 Stars
    0
  • 3 Stars
    0
  • 2 Stars
    0
  • 1 Star
    1

Detailed rating

  • Ability to customise
  • Customer service support
  • Layout & Design
  • Navigation
  • Prices
  • 4.8
  • 5.0
  • 4.5
  • 4.5
  • 5.0
  • 3 of 3 Ciao users found the following review helpful
    Picture of Rupper

    Level 1 Rupper

    Member since 31/03/2013

    Reviews written: 1

    User recommends the product

    Advantages Advantages Low Prices Huge Range to Choose From and helpful friendly staff

    Disadvantages Disadvantages None

    I recently purchased a Formosa Paisley fireplace from Fireplace Megastore based in Deeside North Wales. I live in Newbury so couldn't visit their showroom so I ordered via the internet from their website. The value of the fireplace was £789 which was the best price I could find surfing the net. The fireplace arrived within a week from placing my order. I received a telephone call to book in the delivery and the delivery team were very helpful and friendly. I found Fireplace Megastore staff to be very helpful at each stage of handling my order and would not hesitate to recommend them to my ... more
  • 2 of 2 Ciao users found the following review helpful
    Picture of ProtectionFromLibel

    ProtectionFromLibel

    User recommends the product

    Advantages Advantages Brilliant Delivery, Helpful and knowledgeable sale team, phenomenal price

    Disadvantages Disadvantages I live to far from their showroom in chester

    I ordered the fireplaces (Yes 2, me and my sister, we decided to get discount on the builder and gas installer by paying for it in one! Clever Hey!!) after ordering, there was an issue with my card, blonde forgetting the password! receiving a call within 30 mins filled me with confidence that they were a legitimate company. They gave me all the details about what to do and I called straight back and all was fine, I received not only an email confirmation but a TEXT Message with my order number, I've never seen this with an internet company, i loved it! two days later I received a call from a ... more
  • 6 of 6 Ciao users found the following review helpful
    Picture of alicat1972

    alicat1972

    User recommends the product

    Advantages Advantages Super product and service.

    Disadvantages Disadvantages Busy phone lines.

    Having just moved house, my husband and I started on the hunt for two new fireplaces. I purchase an awful lot of 'stuff' on the internet but wasn't sure if a fireplace was something I could or wanted to buy online...... nethertheless I thought I could at least research my prices online even if I decided not to purchase. Having visited quite a few shops and internet sites we decided on the actual fireplaces we wanted and then looked to find the best price. On calling the 'Fireplace Megastore' I found that not only were their prices a fantastic saving on all of the other quotes I had received ... more
  • 30 of 33 Ciao users found the following review helpful
    Picture of 1Mike1

    1Mike1

    User recommends the product

    Advantages Advantages Very wide product selection and reasonable prices

    Disadvantages Disadvantages None in my experience

    We ordered on-line a Flamerite Cascade fire suite from Fireplace Megastore on 12 November 2007 with an expected delivery of 2 weeks. I phoned Fireplace Megastore on 28 November asking what progress on my order. They promised to phone back and did so on that day and said that the order would be delivered in 3/4 days. It was delivered on 3 December. We are delighted with the suite which looks magnificent and does all it says in the brochure. We paid £645 for this suite and were quoted a price of £898 for it through a local supplier so it is good value for money. We have now had the fire suite ... more
  • 1 of 2 Ciao users found the following review helpful
    1 Star Quick review of fireplacemegastore.co.uk by Stapleton 03/06/2007
    We bought a Verine Fire costing in excess of £600. We did not unpack it until we were readly to fit it. When we unpacked it the Verine Logs were damaged so we contacted the Fireplace Megastore to arrange replacement logs. Not only did they refuse to replace them FOC because they say you have to contact them within 7 days if there is anything wrong with the order; but they wanted £179.00 for logs we only paid £65 for in the first place! We tried to reason with them saying under the Sale of Goods Act we are entitled to ... more

Product information

for fireplacemegastore.co.uk

Product Details

Type Home & Garden
Domain Extension .co.uk

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