I have used flying flowers a few times over the last few years and have always found them to be ok. Unfortunately the service seems to have gone downhill recently. I ordered some flowers for my mothers 78th birthday about a week in advance. On the expected delivery date, no flowers. When I telephoned there was no real sincere apology or offer of any compensation or bigger bouquet for my disappointment they merely said they would send more.
5 days later a half dead, battered, crushed, box of flowers appeared. These were the original flowers by now over 10 days old and fairly useless. The replacement flowers did arrive this time only 3 days late but were also very poor.
Having spoke to others about my experience I appear not to be the only one who has suffered poor service on delivery and quality
Needless to say I was very disappointed with both the service and the end product and will not be using them again. If delivery day and quality are not important but cheapness is, then they are probably ok
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Dec 11th, 2006
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