Home > Internet > Online Shopping > .com Online Shopping
On going NIGHTMARE in my experience 0 of 8 Ciao Users found the following review helpful
Rating from czecho 1 Star ()

Advantages NONE

Disadvantages EVERYTHING - mainly due to poor communication routes, no fail safe sytem and misleading questions

Due to unclear use of the English language on the website where I opted for 1 trial box (& yes the amount of none-recyclable packaging is unacceptable) & the fact that they don't reply to emails, this has become a NIGHTMARE.
1/ There is NO PHONE NUMBER TO RING in an 'emergency'
2/ They claim they LOVE to hear from you but have IGNORED 4 EMAILS infuriatingly to an address that beginnings 'hello' - well hello & answer!!
3/ They should have an AUTOMATIC fail safe sytem where if a person thinks they are being asked whether they are available at an address for post on all days of the week, but they 'take this as a daily order' - BECAUSE THIS CAN'T BE A COMMON OPTION if people understand their poorly worded site, they should CHECK with a new customer if they REALLY want to be showered with costly daily boxes!!!!
4/ there should be a CLEAR route to cancel all boxes, that is flagged up once the first box is mailed out: not everyone can find their way round such sites with ease - I can book foreign travel but can't navigate this unclear site
5/ v computer savvy friends have ditched them too cos they're such a nightmare to deal with!!

IN MY OPINION DONT TOUCH THEM WITH A BARGE POLE & GO AND GET YOUR OWN SNACKS!!

Detailed Rating

Layout & Design
Navigation
Site content & information
Range of services/products

The Author

czecho since 20 Apr 2012

User did not give any status information yet

Be the first to trust me

Author's newest reviews

  • 20/04/2012

    On going NIGHTMARE in my...

 Subscribe to reviews

Rate this User Review

How helpful was this review to you? Rating guidelines

Attention, this is the first review from this author

Instead of giving a negative rating, consider:

  • Help this member by giving your advice

  • Report fraud (for example plagiarism) or other issue with the review to the Ciao support team

Activate low rating buttons

Add your comment

 Post comment  Post comment

JavaScript should be enabled to rate or post a comment.

Comments

Maybe you have a question about graze.com? Ask here
Previous page Next page Page 1 of 2 | 1 - 5 out of 8 comments
  • Alyson29 21/04/2012 06:30
    Rated this review as
    Not Helpful
  • trayrope 20/04/2012 20:33
    Rated this review as
    Not Helpful
  • cath_del 20/04/2012 16:39
    Rated this review as
    Not Helpful
  • AddictedToBeauty 20/04/2012 15:40
    Rated this review as
    Not Helpful

    I agree with the below comments, this a poorly constructed rant. It's funny that you complain about poorly worded english on the site when muhc of this review doesn't make grammatical sense. Also, I've used the site and it DOES clearly state that it is a subscription service and you will be continually charged until you cancel your daily boxes. It is also VERY easy to cancel all boxes, as well as having a very clear route to cancel your account altogether. Really don't understand your problem with them.

  • savvyshopper6476 20/04/2012 14:47
    Rated this review as
    Not Helpful

    Your time would have been better spent writing a constructive review and not a rant. The only consolation is you wasted more of your time than mine. Not helpfl in any way

Previous page Next page Page 1 of 2 | 1 - 5 out of 8 comments

More reviews

for graze.com