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Good

20% off first order

Sloooooooooooow

One of the most difficult tasks facing modern retailers is managing the conversion from offline shopping to online shopping – or eTail as it has become known. This is an equally difficult task for the catalogue shops – but in all cases there are great benefits to be had for both the...

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Satisfactory

none

bad services all round on my first order

My boyfriend wanted to recommend me to Great Universal and I was keen to become a customer of theirs. I looked through his catalogue and saw a few things I was interested in. Then on the 27th November I ordered something over the net with them for him. He wanted a bed set for Christmas and chose...

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Not for me

None

Supplied Defective Goods, Very Poor Customer Supp...

My Sony VAIO Laptop supplied by Great Universal was defective straight from the box. Even though Sony admit there is a fault, Great Universal have refused to accept its return (even though statutory rights say you have the right to reject defective goods and cancel any contract). The Customer...

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Super

“Easy to use”

published 03/10/2002

Quick delivery

Sometimes things are out of stock

I find this site very easy to use. If you have a catalogue at home like I do, you can sift through it and write down your catalogue numbers, then enter them on the order form online. Easy peasy! Or you can browse the site to see if any of the items have been reduced. The sections are clearly...

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Super

“best catalogue”

published 08/12/2002

Found great universal cheaper mostly than other ca...

I have found by ordering online that more often th...

I have been an agent of many catalogues in the past and I have always found and come back to great universal. I have found it so much easier recently to buy online, browsing through the catalogue at my leisure and actually buying things that I would'nt have before. Love the sales, I have bought...

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