iDealing > Reviews > Research befor signing up, Be Very Wary.

Author's product rating:   

Competitiveness of charges	Very Poor
Coverage of national/international markets	Very Poor
Online - Content/organization of site	Not Applicable
Online - Reliability/speed of site	Not Applicable
Online - Ease of applying for products	Very Poor
Online - Investment tracking	Not Applicable

Advantages:	Non above other providers
Disadvantages:	No customer service phone, £60 charge to close account .  Hard to withdraw YOUR money .

Recommend to potential buyers:

no

Full review

I have decided NOT to open an account with this company. WHY? Well see if you can find a phone number to talk to them directly about any problems or questions you may have. I couldn't! An email reply that took 8 hours to receive told me they would give me a number for their traders room WHEN I had opened an account. Would you buy a car without seeing it first? ( And this line is to traders only .... it is NOT a customer help line, this still has to be done by email).

You must deposit £1000 with them to open an account. If you decide their service is not for you they will charge you £60 for closing the account!!! Would you hand over £60 to test drive that car you may not want?

If you want to withdraw your own hard earned money from their account you need to download and fill in a form, then post it to them, then wait. How quaint in an modern world. I thought the point of electronic internet trading was to speed things up, not step backwards to the 1970's!

On one hand they say they will not send tax certificates by post for security reasons, then they expect you to use the same postal system for the secure delivery request of your money and the secure delivery of your cheque from them.

Would you buy a car from someone who contradicts themselves such a way.

The only thing they seem to have going for them is the ability to buy and sell at a price you choose ( Only if there is someone willing to buy or sell at the price your offering), but this can be done with share.com or barex (Barclays) with the use of stop losses. AND you don't get charged £2.50 a time for the service.

They seem to offer a reduced price service, but you could soon be racking up costs and hidden charges ...

In conclusion they offer no customer service, make it hard for you to get your own money and hope that if you have a problem that you will find it so hard for you to contact them that you will give up!

Be very wary, do your own research and make your own mind up. I have!

PS, I do not work for idealing, unlike as I suspect, the writers of the glowing reports above do!