£5 per quarter per account - that is times 2 if you have an ISA account (you need a standard account as well), this is not clear in their charges structure.
Exit fees are high £60 PER ACCOUNT - I am trying to get out now, so another £120 down the drain.
Statements are only available online for 1 year - I didn't realise, and if I want statements now it is going to cost £££. I didn't realise my standard account was overdrawn due to charges ( when online I only checked my ISA account), with added interest, the deficit is now over £300. No reminder emails over 6 years that account balance was in arrears.
I have asked if their terms and conditions have changed over the past 9 years, and whether I was notified - the emails are now ignored.
I would not recommend.
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Oct 23rd, 2009
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