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Member since:30.05.2011

Reviews:1

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iDealing.com Review

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30.05.2011

Advantages:
There are more expensive providers

Disadvantages:
ERRORS and BAD SERVICE

Detailed rating:

Competitiveness of charges

Coverage of national/international markets

Online - Content/organization of site

Online - Reliability/speed of site

Online - Ease of applying for products

Online - Investment tracking

Service accessibilityAverage

Staff courtesy/helpfulnessVery Poor

Quality of adviceVery Poor

5 Ciao members have rated this review on average: somewhat helpful See ratings
somewhat helpful by (100%):
  1. TheHairyGodmother
  2. cha97michelle
  3. anonymili
and 2 other members

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The overall rating of a review is different from a simple average of all individual ratings.

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In my opinion iDealing are not good value for money since there are providers that do not charge annual fees with similar dealing charges,
who do not provide the repeated BAD service I have received from iDealing.
iDealing deducted more quarterly fees from my account than they should have done.
iDealing have been responsible for late settlement with 12 of my stocks,
their response when it finally arrives to my complaints was totally unsympathetic.
iDealing have forced me to make cheque withdrawal costing me £5 per cheque, not allowing me to use their stated free BACS withdrawal service.
I found it a waste of time raising my concerns, since they are ignored giving the impression that it does not matter what the customer says,
what iDealing says goes like it or lump it.
You will find that iDealing ignore your emails and give no telephone option on the website.
This has been a costly error by me, I am transferring to another provider - I would not touch iDealing ever again ...

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Comments about this review »

anonymili 31.05.2011 12:22

For this to be more useful to a potential customer, it would be worth discussing firstly what the company is supposed to do and then discussing all the issues you have had with them. As it stands this just reads like a complaint rather than a review.

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Review Ratings »

This review of iDealing has been rated:

"somewhat helpful" by (100%):

  1. TheHairyGodmother
  2. cha97michelle
  3. anonymili

and 2 other members

The overall rating of a review is different from a simple average of all individual ratings.



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