iceland.co.uk

Community images

  • iceland.co.uk
  • at least the lights work
  • still smiling!!

Reviews - iceland.co.uk

Food, Drinks & Groceries

> Show product information

Ability to customise
Customer service sup...
Layout & Design
Navigation
Prices

User reviews

Filter by
Review type
  • Reviews with images (1)
  • standard reviews (95)
  • Questions (3)
Product rating
  • (54)
  • (30)
  • (7)
  • (2)
  • (2)
Sort by Helpfulness
  • Helpfulness
  • Product rating
  • Date

Excellent

No delivery charge if you spend over a certain amo...

Can't do a whole shop there

Living in a rural area, I have come to realise that not many of the supermarkets actually offer a home delivery service for my groceries, but out of the two that do, Iceland is easily the best and most competitive service. I shall do my best to explain why. Our local Iceland is in the heart of...

> Read review

Did you find this review helpful? Yes 0

Not for me

“Iceland, no Ice holes”

published 04/10/2001

good range, nice website

service, communication, delivery, aftercare

From time to time friend recommend things to me and like most people it sows a seed of temptation in my mind. Several people had told me that they had been using Iceland online to do their regular weekly/monthly shop. Now I really love clothes shopping and browsing round the shops in my local...

> Read review

Did you find this review helpful? Yes 0

Excellent

“Quality and Convenience”

published 16/08/2001

open all the time great offers no delivery fee...

40 pound min. purchase

I had thought to try internet grocery shopping around the Christmas rush season as the weather was lousy and the crowds at the shops horrendous. The buses were crowded more than usual as well with people carrying rather large parcels; shopping in person during that particular time of year was...

> Read review

Did you find this review helpful? Yes 0

Excellent

“An Amazing Service”

published 10/07/2001

Too many to mention

none

When I was looking up supermarket websites recently I was checking to see who would deliver to my home, not expecting any luck as I live in Dunoon - which to carrier services appears to be the back of beyond! I looked up Tesco, with no luck, then I tried Iceland, to my surprise they did deliver...

> Read review

Did you find this review helpful? Yes 0

Super

Easy, relatively stress free, free delivery on ord...

Delivery was a bit late

It’s not been a good week. My car is on the fritz and I couldn’t get to the supermarket. The cupboards were bare – nothing left, not even the tins of goose liver pate and game soup that came in the Christmas hamper and no one fancied. Zilch. Nada. Nowt. Old Mother Hubbard...

> Read review

Did you find this review helpful? Yes 0

Good

you don't have to trudge to the supermaket

you don't get to see the whole range

Well on Sunday 3rd Nov. 2002 all the latest offers started and I dived to the computer (I'm not *always* on here y'know!) to log onto Iceland.co.uk to place my order cos I really couldn't be bothered traipsing round the store with my kids in tow! There I am browsing the isles, always on the...

> Read review

Did you find this review helpful? Yes 0

Excellent

Free delivery, excellent customer service, almost ...

Product range dependent on local store

"What? I can order it ALL online? And delivery is free?" I asked a friend, bemused. I hadn't really been caught up in the online grocery shopping explosion - indeed, I actually thought services like these were only available around London and the big cities. I promptly fired up my web browser and...

> Read review

Did you find this review helpful? Yes 0

Super

“Poor range lets them down”

published 23/07/2001

Eae of use, good offers

Limited range

Iceland.co.uk deliver for free. Think about that for one minute. They take your shopping list which you send them on-line, they trail round the shop, fill up your trolley, put it through the checkout, pack it, load it on a van and deliver it to your door FREE. You spend some time at home thinking...

> Read review

Did you find this review helpful? Yes 0

Super

“Why make changes”

published 12/10/2001

stress free shopping

not knowing if item available

I have been using Iceland online to do my grocery shopping for some time. It is really easy to use the site, everything is set out in catergories and sub-catergories, so once you have used the site a few times you know where all the products are found. If you order the same things each time you...

> Read review

Did you find this review helpful? Yes 0

Excellent

Loads

Not the cheapest

As a supermarket i think Iceland has improved over the past couple of years (certainly since i worked there 3 years ago) but still has a long way to go before it rivals big boys sainsburys and Asda. What you can get in an Iceland store very much depends on the size of it, a small one will give...

> Read review

Did you find this review helpful? Yes 0

Excellent

“Shop in your pants”

published 17/04/2001

Shop in the comfort of your own home, food is deli...

£40 min spend

Our local super market where we get most of our weekly shopping, recently closed. OH NO!! We thought how are we going to manage with no transport and three children and one on the way. When I came up with the idea to search on the net for online food stores and hey presto came across Iceland's...

> Read review

Did you find this review helpful? Yes 0

Excellent

“the best I've used so far”

published 09/10/2001

loads of offers

occasional missing item

I've used a couple of online suppliers for my groceries and so far Iceland is the best by far!!! The Site ~~~~~~ The site was well laid out, looked very professional and was quick to load. The first page was able to take the user to various places - shop now, check out all the online appliances...

> Read review

Did you find this review helpful? Yes 0

Excellent

“Mum's Gone To Iceland”

published 07/10/2001

good service, free delivery

they don't cover everywhere.

When I lived in the Scottish Borders, my nearest supermarkets were five miles away. The thought of dragging my monthly shop on and off a bus was not very appealing and a taxi would have been too expensive. I looked around on the net to see what was on offer and decided to give Iceland a try...

> Read review

Did you find this review helpful? Yes 0

Excellent

“No More Frozen Nipples”

published 06/09/2002

No crowds

Having to spend at least forty quid

I decided to enter which was for me the virgin territory of online shopping after reading so many ciao reviews where the members recommended it. My freezer was empty so what better place to start than the Iceland web site. Please excuse the simplistic way I am writing this but I feel this will...

> Read review

Did you find this review helpful? Yes 0

Excellent

Deliver to your door. Friendly service.

Have to spend at least £50.

I had never tried online shopping before. Appart from the occassional purchase on Blackstar, and the odd bid on ebay, I had been vary wary of handing out my credit/debit card details out on the inernet. I had heard such scarey stories and, being such a technophobe, I thought that the conventional...

> Read review

Did you find this review helpful? Yes 0

Our recommendation for Online Shopping