ikea.com

ikea.com

A few years back if you asked anyone about what comes from Sweden, they'd have probably listed Bjorn Borg, Abba and Volvos. Ask now and Ikea is bound to figure prominently for many people, especially for those of us fortunate to live not too far from one of their stores. (Fortunate I suppose ... Read review

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Reviews of ikea.com »

1-3 of 3 reviews of ikea.com

Quick review of ikea.com

DO NOT USE IKEA ONLINE!! DELIVERY SERVICE IS APPALLING: 1) they do not give you a delivery date until after you've placed your order (so you can't pick a delivery day) 2) their delivery trucks are huge (impossible if you live in London) 3) they don't deliver when they say they will (I am waiting for my FOURTH re-scheduled delivery appointment) ...

Ally1000 26.09.2007
Ciao members have rated this review on average: helpful
Review of ikea.com

IKEA delivery rip-off

Advantages: They turn up
Disadvantages: Incomplete delivery

Be careful when ordering multiple items for delivery. You will be asked to electronically sign for the delivery even if the delivery is incomplete. The electronic signature is made on a hand held device but no details of the order or delivery are viewable when you sign. No documentation will be produced by the delivery agent until you sign. As far as the delivery agent is concerned they have delivered the goods even if you refuse them as incomplete. ...
...being despatched even if they were not physically present on the van. The delivery note is based on despatch and not on physical delivery so if any item is missing, they will claim that they have delivered it. If you refuse delivery on the basis that the documentation and the physical items do not match you will NOT be refunded the delivery charge. ...

ikeacheats 01.08.2007 · Read full review
Ciao members have rated this review on average: helpful
Review of ikea.com

Easier to go to the store!!

Advantages: Photos show colour options, good product details
Disadvantages: Can't find all products!

A few years back if you asked anyone about what comes from Sweden, they'd have probably listed Bjorn Borg, Abba and Volvos. Ask now and Ikea is bound to figure prominently for many people, especially for those of us fortunate to live not too far from one of their stores. (Fortunate I suppose if you do like huge blue and yellow buildings on your doorstep...on second thoughts maybe I'm glad I'm half hour away!) I've visited their stores a few times ...
...had any complaints about the quality itself - in fact like the aforementioned imports I've always found it pretty solid, reliable and you know what you're going to get. But trekking round the stores has always put me off. I have over half an hour drive to get to my closest one in Warrington, you can queue for ever at the checkouts, if you have the misfortune to buy something and then once you've got home found anything wrong you have to repeat the ...

ellay864 20.02.2007 · Read full review
Ciao members have rated this review on average: very helpful
Review of ikea.com

Compare similar products to ikea.com »

contact next day as stated, delivery times arranged to suit you
I believe they hand process credit card details (*)
Crisp website easy to navigate. Wide range of products. Fast email support. Affordable.
Sloppy stock levels. No phone number. items often damaged in delivery. (*)
Generally quite well made and would be good value but for above problem
Rude and unhelpful After Sales Service. MD failed to reply to my letter. (*)
NONE
EVERYTHING (*)
Excellent prices, free delivery, superb customer relations
I've not yet come across any (*)
Great value, free postage
Bad packaging! (*)
Wide range of products. Their own Value range does offer some decent bargains.
Sometimes have to wait too long. (*)
Some genuinely useful and ingenious items
Some absolutely stupid and exorbitantly priced items too (*)
None
Expensive and terrible customer service (*)
Good looking site, stock checker, comparison feature, easy and fast ordering and delivery; v. efficient
Could be a bit more competitive in price, not a name that rolls of the tongue. Medium range, not a first port of call for most (*)
Your pussy will purr with pleasure over CatToy's playthings
Cat-people may get conned by some of Cat-Toy's cat-toy claims (*)
none
Bad customer service. (*)
Cheap (but nasty)
Lies and excuses when the product paid for does not turn up, after being misinformed. (*)
Great for gifts or yourself, quick, easy to use, reasonable prices
None that I've found (*)
(*) Reviews by Ciao members


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