at £10 a transaction this is cheap - all I thought that I wanted. But... it never crossed my mind that I would need to consider how easy a site, that was linked with Halifax, would be to use. I use the internet a great deal, but was surprised to find how difficult it was to navigate - should ... Read review
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Advantages: Cheap & SOME of the info is a good starting point for investigations Disadvantages: hard to navigate & lacks info
at £10 a transaction this is cheap - all I thought that I wanted. But... it never crossed my mind that I would need to consider how easy a site, that was linked with Halifax, would be to use. I use the internet a great deal, but was surprised to find how difficult it was to navigate - should you work out where to go, you still have to reopen pages to do actions that it would be sensible to be able to do from the same page ( e.g. you find a stock, ... ...page) and then have to re-sign in each time.
I am new to share dealing so it may well be that the following is standard practice, but I was surprised to find that the buy-price quoted in my portfolio was different to that quoted on my contract note. I searched the site for an explanation ( surprise, surprise) I couldn't find anything - I suppose it could well have been there but then it is so hard to navigate that I couldn't find anything. Apparently, ...
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Ciao members have rated this review on average helpful
Advantages: reasonable charges Disadvantages: problematic computer systems or management problem
...the matter to the dealing team to solve it. It is now more than 10 days. I rang them so many times and still have not fixed the problem.
The most irritating problem is that www.iwebsharedealing.co.uk don't even apologise for their mistake or admit they had made a mistake. As a customer, what will you think? After numerous phone calls to their staff, this matter is still unsolved - not even a promise from the management that they will fix the problem.
What will you think of this company? Are they competent to do what they advertise ? What about my stock and my hard earned money? www.iwebsharedealing sold my stock for an inexistent price (much lower than the market price) ? This is ridiculous unfair to consumers for a company like this to exist....
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Ciao members have rated this review on average somewhat helpful
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04.01.2007
