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davidstone78

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Member since:29.01.2012

Reviews:1

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Facilitated fraudulent use of my bank card and didn't care!

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29.01.2012

Advantages:
None

Disadvantages:
Fraud

Recommendable No:

8 Ciao members have rated this review on average: not helpful See ratings
somewhat helpful by (25%):
  1. kevin121
  2. KateHurst
not helpful by (75%):
  1. angelboouk123
  2. Soho_Black
  3. pumfster
and 3 other members

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This retailer delivered three separate orders to someone fraudulently using my card details. This should not be possible as the delivery address should always be the same as the address to which the card is registered - this is a blatant failure on the part of the company, and cost me a total of £113. When I contacted them they showed very little interest or concern, and simply told me to take it up with my bank. They took no interest in the question of how such a security leak might have happened on their site, not the fact that it could happen to any customer if it's happened to one. I for one will never be using them again, not just because of the fraud they have facilitated but also because of their complete failure in terms of customer service, for me and the other customers who will likely be similarly outraged when they get ripped off too.

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chilcott1 29.01.2012 10:36

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Product Information »

Product details

Type Food, Drinks & Groceries
Domain Extension .co.uk

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Review Ratings »

This review of just-eat.co.uk has been rated:

"somewhat helpful" by (25%):

  1. kevin121
  2. KateHurst

"not helpful" by (75%):

  1. angelboouk123
  2. Soho_Black
  3. pumfster

and 3 other members

The overall rating of a review is different from a simple average of all individual ratings.



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