I have edited some of my earlier reviews - any comments or advice would be well received
I have edited some of my earlier reviews - any comments or advice would be well received
Member since:29.12.2004
Reviews:23
Members who trust:1
I've been a customer of kays for around 4 years now, and have, to my shame, kept some balance with the company for most of that time!
Kays is a typical catalogue with womenswear, menswear, jewellery and homeware. The prices are slightly more expensive than the high street, but this is offset by the fact you pay monthly interest free, or you can pay over 100 weeks for an interest rate of around 30%, so is to be avoided if possible!
Kay's is also online, and you can log into your account, order and pay online. The website is easy to navigate, with lots of choices, even down to particular brands and sizes in clothes, which makes it easier to find clothes in your size.
If you're not happy, you can return the goods. This used to be through Royal Mail, but now has to be done through the courier that delivered the parcel in the first place. In Northern Ireland, they use famac, which is becoming notorious for taking your parcel around half the country before delivering it, or not delivering it for weeks.
The only problem that I have with kays i that when I order during sales times, I often receive a letter about 2 months later saying the product is out of stock, not ideal if you'd been looking for the item as a gift or something...
Their communication apart from this is generally good, any queries are dealt with quickly and effectively, and I find that they're a good company to deal with.
I would recommend Kays to anyone looking to spread the cost of clothes, homewares etc and is looking for an easy way to pay whenever suits you.
Their clothes are also suitable for all age ranges, and I find that no matter what age you are, you'll find something you like.
How helpful would this review be to a person making a buying decision? Rating guidelines
Advantages: Quick to order. (quick to take your money!) Disadvantages: Never get the products!, abusive customer service advisors, impersonal responses, lying staff, underhanded practices (in my opinion, without concrete proof!!) - just so you dont sue me!
Catflap27 01.11.2004 (11.11.2004)
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Ciao members have rated this review on average: helpful
Review of kays.net
Advantages: 20% off first order, cashback on all purchases, wide choice of products, excellent delivery service Disadvantages: some can be dearer even with the cashback
coolchanty 30.07.2003 (30.07.2003)
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Ciao members have rated this review on average: very helpful
Review of kays.net
Advantages: Quick to order. (quick to take your money!) Disadvantages: Never get the products!, abusive customer service advisors, impersonal responses, lying staff, underhanded practices (in my opinion, without concrete proof!!) - just so you dont sue me!
Catflap27 01.11.2004 (11.11.2004)
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Ciao members have rated this review on average: helpful
Review of kays.net
Apr 1st, 2006
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