kidswindow.co.uk

Thekidswindow.co.uk is an excellent web-site containing discounted designer childrens wear. The clothes range from six months to 16 years and you can find anything from rainwear to UV suits. I first discovered this site when I was looking for a Christening outfit for my youngest son. Most of the items on sites I had seen previously were either too expensive or American and would have had to pay alot for P&P. I had spent ages looking for a Christening outfit that wasn't too frilly but was good quality- not 'satin effect' as all the high street shops seem to sell. I found a lovely little outfit ... more

This site offers designer childrens and babies clothes with names such as Osh'Kosh and Jean Bourget. Don't let the designer bit put you off though as they have brilliant sale bargains (I bought a coat for £10) They also have a good range of christening outfits which I struggled to find when my son was christened However, what really makes this site stand out, is their excellent customer service. Postage and packing is included in the price rather than a nasty surprise when you come to pay. The coat I ordered came the very next day (less than 24 hours!!) and was beautifully packaged in tissue ... more

I ordered some clothes for my baby nephew - which I received rather quickly. The packaging was poor ( it was bascially a paper bag in an envelope) and I was clearly overcharged for postage. The stamp said £0.90 and I was charged £3.99 for delivery. I ordered the incorrect size and was advised to place an additional order and the refund for the incorrect size should be processed in the meantime. SIX WEEKS LATER I have had to email these people 5 times - to which I was only given 1 reply with no helpful information. I have called 4 times asking why my refund has not been processed. They do not ... more

I am a prolific online shopper and have found the Kids Window customer service to be the worst I have encountered. In my opinion the staff are very poorly trained and do not know their own product lines. We ordered a cabin bed for over £500 and a month later are still awaiting the replacement piece. My son has had to sleep on the floor. When contacting the appalling customer service department we were told that they were not responsible, the part had to come from france, and they could tell us no delivery time. When we pointed out the sum of money spent and that we would pursue the matter ... more