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glerwell

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Member since:01.01.1970

Reviews:16

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Online Banking With Lloyds TSB

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01.05.2001

Advantages:
Pay bills without visiting the bank, online statements, transfer money between your accounts

Disadvantages:
Statements sometimes a few days behind

Recommendable Yes:

Detailed rating:

Efficiency of service

Competitiveness of charges/rates

Online - Content/organization of site

Online - Reliability/speed of site

Online - Ease of applying for products

Online - Investment tracking

Staff courtesy

Promptness of service

4 Ciao members have rated this review on average: very helpful See ratings
very helpful by (89%):
  1. parkieskywalker
  2. ragdoll
  3. thedeadparrot
and 5 other members
helpful by (11%):
  1. Kkaos

View all ratings

The overall rating of a review is different from a simple average of all individual ratings.

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Online banking with Lloyds TSB is easy and free. To sign up, all I did was go into my nearest branch and picked up a form. Filled in the form and sent it off and within a few weeks I recieved my user ID and my password.

When you log you can transfer money between your accounts and pay bills without the fuss of actually visiting the bank. View a statement online and see a list of your standing orders and direct debits.

The statements maybe a few days behind the actual date but are very handy, as you can see when and where you are drawing out your money plus any money that has been credited to your account. All this for free as some banks charge you to order a statement. You can also download your statement and import it into a money program such as Quicken.

Another handy feature that I use is the "Making A Payment" option. This allows you to make payment without visiting the bank. I pay off my credit card using this. Before making a payment you have to re-enter your password for security reasons.

I have had no other experience with the other options so I can't tell you much about them.

If you have a personal loan with Lloyds TSB (I have) it shows as another account and you can see how much left you have to pay.

Overall, if like me you use your account for saving and paying bills I recommend you sign up and enjoy the benefits of internet banking.

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Comments about this review »

Crombster 04.12.2002 22:56

The statements are real time apart from Debit card entries which by their very nature take time to filter through the system. Funds transfers can also be done on-line to any bank now so well done to LTSB for improving the service! Closing from 12am-4am is strange though, Internet Banking shouldn't need to go to bed!

parkieskywalker 28.09.2001 10:50

Good op. I've been using Lloyds TSB online for about a year and I think I've only been into the bank once! You can do almost everything you need to do online. I think that they could improve the service by allowing you to make payments to other accounts with the sort code and account number as many other online banking services do. I had to telephone them to set this up.

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Review Ratings »

This review of Lloyds TSB Online Banking has been rated:

"very helpful" by (89%):

  1. parkieskywalker
  2. ragdoll
  3. thedeadparrot

and 5 other members

"helpful" by (11%):

  1. Kkaos

The overall rating of a review is different from a simple average of all individual ratings.



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