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Lloyds TSB Internet banking

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03.04.2003

Advantages:
Check your account anytime,  access features any time

Disadvantages:
None so far

Recommendable Yes:

Detailed rating:

Efficiency of service

Competitiveness of charges/rates

Online - Content/organization of site

Online - Reliability/speed of site

Online - Ease of applying for products

Online - Investment tracking

Staff courtesyNot Applicable

Promptness of serviceExcellent

6 Ciao members have rated this review on average: very helpful See ratings
very helpful by (83%):
  1. gerb
  2. SueMagee
  3. Lizard_Lover
and 2 other members
helpful by (17%):
  1. gideon

View all ratings

The overall rating of a review is different from a simple average of all individual ratings.

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I have been with Lloyds TSB for many years,and have to say that, for the most part, they have been pretty good with me, but the purpose of this opinion is not to rate TSB, rather to rate their internet banking service.

Joining is pretty straight forward,you fill out an on-line form, and Lloyds TSB susequently send you a form in the post with your personal details and activation code.This is assuming that you are already a TSB customer.

Once your account is active, each time you log on you are asked for your code, your password, and another question based on information that you have supplied previously.When you log on make sure no one is watching, because they could access your account, the results being obvious.After you have finished ensure that you log off for the same reason.

The web-site itself looks a little boring, but is, in fact, very easy to navigate and use.The range of features is very impressive, and include the following:

Check your accounts balance in real time
Transfer money between accounts
Pay bills on-line
Apply for loans and credit cards
Apply for or increase your overdraft facilities
Print or download your statements
Back-track your statements
Check how much you have available if you have paid cheques into your account. You see exactly when they have cleared.This is a great feature when things are tight.

The range of facilities enable the customer to check their account at any time thus ensuring that you are always in full control of your finances.

I am assured that the site is extremely safe, with state of the art encryption used.

Another useful feature is the ability to swap accounts,making sure that you have the right account type at the right time.

You can also access other products, such as insurance, sold by the bank.

There is no cost to use Lloyds TSB internet banking.

After having used this service for maybe 4 months, I can honestly say that I don't know how I managed with out it.The ability to transfer cash can save embarassing situations from happening, not to mention charges from the bank.It is also great to be able to see how much dosh you have ( or haven't!) in the bank, at any time, from the comfort of your chair.

Lyoyds TSB Internet Banking is a great service, and I would heartily recommend it to anyone.
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Comments about this review »

mazhariqbal 04.04.2003 22:55

I have been using Lloyds TSB internet banking for over a year now and although you state that it's available 24 hours a day it's actually only available between 4am to 12pm, otherwise a detailed and informative op.

Lizard_Lover 03.04.2003 20:23

I use this for my work account but have to say I have one gripe. We have four different accounts and I've been trying to get the fourth set up to do online for the past three months!!! No joy from Lloyds

mumsymary 03.04.2003 19:20

never banked with loyds

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Review Ratings »

This review of Lloyds TSB Online Banking has been rated:

"very helpful" by (83%):

  1. gerb
  2. SueMagee
  3. Lizard_Lover

and 2 other members

"helpful" by (17%):

  1. gideon

The overall rating of a review is different from a simple average of all individual ratings.



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