ludlowthompson.com

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It would have been very helpful to find all these reviews before I let my property with Ludlow Thompson. I could have avoided fighting with a shockingly rude and arrogant human being called Chris Valentine who is the manager of Ludlow thompson's at Oval/Kennington branch. First of all none ... Read review

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Community Level 1Ethyma

Ethyma

Ludlow thompson is a Nightmare!

Advantagesthey found tenants

DisadvantagesVery rude staff, unfair charges, dishonesty

"It would have been very helpful to find all these reviews before I let my property with Ludlow Thompson. I could have avoided fighting with a shockingly rude and arrogant human being called Chris Valentine who is the manager of Ludlow thompson's at Oval/Kennington branch. First of all none of the staff communicate with the clients, very poor communication skills indeed, never bother to explain fees and charges Chris cannot wait to get rid of you ..." Read review
12.04.2009

Ciao members have rated this review on average: very helpful

LudlowThompson - rip off merchants

AdvantagesNone

Disadvantagesexpensive and watch out for dodgy charges

"I'm a landlord and I've rented my small flat out via Ludlow Thompson. It's been a nightmare from the start as it's endless charges they keep putting on my account. First of all the additional management fee they calculate on top of the agreed management fee, was calculated over 24 months when it should have been 12, which means they got twice the amount they should have. Chased that up, no reply on that one yet. Then I have had 5 instances, possibly ..." Read review
31.03.2014

Ciao members have rated this review on average: helpful

Community Level 1000Jumper000

000Jumper000

Left myself and 2 friends on the street!!!!!!

AdvantagesPicked us up from tube station and took us to the house

DisadvantagesAfter signing contract being let down, Didnt drive us back to the station, Put us on the street,

"Ludlow Thompson are a horrible agency to work with. We found a house that was what we were after and placed our deposit on the house that day. We then went through and got all our reference checks done, the landlord approved them all. Then came back to us and said hes had a better offer on the house from a outside source and want us to pay a extra £200 a month on the house to match this "Out side the agency offer". We decided to meet him half way ..." Read review
12.10.2009

Ciao members have rated this review on average: helpful

Community Level 1dinominime

dinominime

A landlady's view on Ludlows

AdvantagesThe website is slick and very easy to use - keeping up to date was easy

DisadvantagesA lot of time-consuming e-mails back and forth to try to resolve trivial issues in the beginning.

"I feel there is a serious flaw in the business model at Ludlows: Prospective tenants can put down a £500 'reservation fee', make a offer, and then retract it without any penalty to themselves. In the meantime the Landlord was told to take the property off the market, but when the tenancy 'fell through' there is no security for the landlord. Ludlows should either make the £500 a 'holding deposit', or not ask the Landlord to take the property off the ..." Read review
15.04.2010

Ciao members have rated this review on average: helpful

Community Level 1possum123

possum123

ludlowthompson estate / letting agents

AdvantagesGood at what they do - let my properties. Great online services & polite + helpful.

DisadvantagesNone to speak of.

"A refreshing estate/letting agent. I have let my flat lots of times with different agents (whoever finds the tenant). This time I used Ludlow Thompson and found them to be the most professional and up to date re online facilities. They have let my properties within a day to a few days for good rents. I was really impressed that they always updated me by phone and email. The website was really helpful in that I could see progress updated ..." Read review
29.10.2008

Ciao members have rated this review on average: helpful

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They sold my house, their marketing capacity, they're very friendly
Their costs (*)
none
dishonest, rude, inefficient, avoid calls etc etc (*)
shows nice homes
the staff is not very friendly (*)
Good service
Slightly pricey (*)
none that i can think of
a big company who do not need to keep tenants happy (*)
Good website
Unreliable, overpriced, bad time-keeping (*)
fair property range, depending on your criteria
disorganised as a general rule (*)
Free cold drink, good detailed floor plans, funky cars
££££, bad service, incompentnet staff etc... (*)
Freindly, polite and an excellent service to tenants.
do not cover all areas of the UK (*)
SUPERB PERSONAL SERVICE, FULLY FUNCTIONAL WEBSITE
ONLY OPERATE IN SOUTH WEST WALES (*)
none
too many, unfriendly staff (*)
a few properties
dishonest, expensive fees (*)
NONE
WASTE OF MONEY & TIME! (*)
Local Knowledge & Nice Properties
Rude and Unpleasant Attitude (*)
Local, not part of a massive chain
Rude, pushy staff (*)
(*) Reviews by Ciao members


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