A long time ago in a galaxy far, far away I came across a free catalogue in a magazine that I had bought, advertising Europe’s largest science fiction website – madaboutscifi.com. As I was about to embark on a Virgin Rail journey (i.e. I had several hours of free time ahead of ... Read review
Advantages: Good choice. Quick response to my e-mails. Disadvantages: Site slow to load. P&P expensive. Very slow delivery.
...stated earlier on, I used madaboutscifi.com to order gifts – having seen the disclaimer about allowing 28 days for delivery, I made sure that my order and payment reached to company just over a month before the date I needed them by. I sent my cheque to the company by first class mail, and checked my bank account regularly to ensure that it had been cashed, as orders could not be sent out until cheques had cleared, which is fair enough. The ... ...my order was placed, and a full four weeks before I needed the goods – all I could do then was wait for delivery. I suppose you can see where this is going, can’t you?
Four weeks after I had ordered from madaboutscifi.com, there was still no delivery, and my deadline for arrival of presents was very near. I revisited the website for the customer service contact address (as I mentioned earlier, very hard to find) and sent an e-mail to ...
Collingwood21 24.04.2001
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