Have had second major computer failure, power system wiped main disc, but this time I had a back up. Now I have 3 back up's running. I'm not taking chances. I will try and catch up missed reviews.
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large stock on hand .
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Last Monday was a frustrating morning. I had to go into the town centre and because I was there I decided to call on a hobby shop to see if they had some tools that I wanted.
I have all the usual range of large power tools, drill etc. But I had a job to do that wanted small tools. I had to work in a very narrow space where a large power drill would not fit. Not even one of these cordless types.
Among my model tools I have what is called a pin vice. It is a small hand drill that can accept drill bits of .5mm. Well I didn't need one that small.
Using hand tools usually causes cramp in your hands rather quickly when you are trying to get it into the confined space I was trying to work in.
Well to cut to the chase, the model shop did not have a small power drill, but suggested some other nearby shops. So I tried them. The general result was "What?" The only result was tiredness and a suggestion that I tried some shop miles away. Why do they always have to be on the edges of towns where you can only get to them if you have a car?
By this time I was sore. The battery on my tens machine had died and also had jammed in the machine so that I could not get a replacement in. Talk about frustration.
So home I went and thought, " Try the internet" After much fruitless searching through hobby shops, craft shops and power tool suppliers I eventually came across this shop, Maplin Electronics.
Surprise, surprise. They not only had heard of it but they had several types in stock and at reasonable prices. Well I call £25 reasonable for what I want.
Having found the item, they also show you accessories and alternative items that you may wish to consider. So I bought a set of accessories that go with the drill. All this done by 2pm. I was told that I would receive a confirming e mail message and shortly after 7pm I was informed that my order had been processed and had been dispatched. It arrived by 2 pm the next day, Tuesday.
So what is there site like? Well the main home page has an interactive menu across the top in blue, showing the various departments. There are some headings in Red. Or there is a green search button. There are some products, possibly best sellers, in their own little boxes.
From the top menu on the home page you make your choice. This will open a drop menu on the left of the page with sub menus. Make a choice there on the centre of your screen will display further sub categories if there are any. If not you will be presented with the range of items including the price and the number in stock.
Navigation is easy and they do have a very large range so you may well be spoiled for choice. There are the standard 'buy' and 'checkout' buttons where you will have to go and pay for your goods. They also have a wish list button where you can store items that you may wish to buy later.
If you cannot locate what you want, there is the telephone option where a staff member will to the searching. I do not know if you are still on line yourself whilst this is going on as I have not used it. I feel that you are as it is called 'Live chat'. They may suggest something that you would them call up and either buy or reject.
If you are a new customer or a returning customer you have different options to complete. I was new so had to enter my details. This was done through a secure part of the site. I did check for the notifications on screen, the padlock and the heading 'https'.
Everything is designed to be user friendly. Having entered all the required information, you do have to press a button to confirm the order. Once that is done and the order is dispatched, you cannot change the order. You may want to specify a different delivery address to the card billing address.
This was very quick and easy. You are asked if you want your details to be remembered. You choose you own password and will be allocated a client number for your own later use when you log back in as a returning customer.
One of the items ordered and delivered by the DHL parcel people had damage to the box lid. This was not the fault of Maplin's and was mainly cosmetic so I was not about to send it back and get any new product. I suppose I should have but I was too busy using the tools I had bought.
They do have sales, e catalogues and "How To" books. I have not taken any advantage of these items. It would appear that if you buy items of £35 or more they will deliver for free. There are also vouchers to be had for signing up for a newsletter and spending some money.
Final Points. What impressed me was that they did actually know what I wanted and had it in stock and delivered within 24 hrs of my placing the order, so I would recommend them.
Maplin are pretty good and very competitive on price. I have used them for years without any complaint. I am pleased to see new shops are springing up all over the place. ~ A particularly helpful and well-written review. ~ Tony
baeswoman 14.03.2006 21:30
I'll put this on my list of places to shop for gizmos to give to him indoors for prezzies. Andi
MAFARRIMOND 05.03.2006 21:14
I have used the site very successfully on a few occassions. Maureen