mobiles.co.uk

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Community Quote

I have now bought 4 different contract mobiles from this site over the last few years and each time the service has been excellent. They are a part of the Carphone Warehouse, so it's part of a big and reputable company which offers some peace of mind. Each time, they have promised next day ... Read review

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1-5 of 216 reviews Show all reviews Show most helpful reviews first Newest first

 

Excellent prices, excellent service

AdvantagesExcellent range, excellent deals, network unlocked phones, super-quick delivery.

Disadvantages0871 phone number, slightly clunky website

"I have now bought 4 different contract mobiles from this site over the last few years and each time the service has been excellent. They are a part of the Carphone Warehouse, so it's part of a big and reputable company which offers some peace of mind. Each time, they have promised next day delivery and that is what I got. The times I've ordered a mobile with a free gift (one Xbox 360 back in 2008 and a Nintendo 3DS this past week, the gift was ..." Read review
24.03.2012

Ciao members have rated this review on average: very helpful

Community Level 1lovetta604

lovetta604

Mobiles.co.uk EXCELLENT!!!

AdvantagesEverything

DisadvantagesNothing as yet

"After reading reviews for this site it seems that not many people who have had a good experience have written anything so here it goes!!! I ordered my band new shiny pink samsung g600 on Thurdsay 31st July at 3:00pm. The package includes a JCV Tv, 1200minutes and 600 txts for £45.00 a month. I know this may seem alot to some but its much better considering what I get through at the minute. So after looking around the site after I had placed ..." Read review
04.08.2008

Ciao members have rated this review on average: very helpful

Community Level 1Caren123

Caren123

Mobiles.co.uk - customer service - no problem

AdvantagesQuick, easy to contact, friendly, free gift

Disadvantagesnone.

"Mobiles.co.uk - love it. ordered my new phone with free wii. bit apprehensive due to the poor reviews - but thought it was worth a try based on the free gifts being delivered WITH the phone. Phone ordered Friday - Sony K810i. £35 p/m, 600 mins and 500 texts. The order went through, but I didn't receive my phone or gift on the saturday as expected. I checked my email, and they had informed me there was a problem with my order - and I needed to ..." Read review
23.09.2008

Ciao members have rated this review on average: very helpful

Community Level 1andysmeth

andysmeth

mobiles.co.uk - no support or customer service

AdvantagesGet a mobiles phone next day with a free gift

Disadvantagesup to hour wait to get through to their support, then 25 mins in queue

"...to take a contract through mobiles.co.uk due to the great offers with orange and the amazing free gifts. The phone I ordered came as stated, the next day. After 3 days there was a fault with the phone. I called their returns line only to keep getting cut off due to their not being any lines available. When I finally got through after 40 minutes, it took 23 minutes of hold time in their queue. I was told there was only one gentleman on the returns ..." Read review
24.10.2008

Ciao members have rated this review on average: very helpful

Community Level 1Minxie100

Minxie100

Do NOT use!

AdvantagesNone!

DisadvantagesWhere do I start? Bad, bad, bad customer services, Mis-selling tarriffs, Long hold times......

"...however, when bought up with mobiles.co.uk they say it's usually £30 and reduced to £25, (which is NOT what O2 confirmed to me a number of times)! Thinking about small claims court as they just refuse to sort it out! My emails go unanswered. Apparently there is a 4 working day turn around for the supervisor (Zoe Hirst) but as yet I've been waiting 2 weeks!!! Every email you send goes back into the queue, even if its already an open case. So ..." Read review
30.09.2009

Ciao members have rated this review on average: helpful

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Product Information for "mobiles.co.uk" »

Product details

Type Mobile Phones & Telecommunications
Domain Extension .co.uk

Ciao

Listed on Ciao since 02/12/2004

Compare mobiles.co.uk to other similar Online Shopping »

similar by Type (Mobile Phones & Telecommunications)
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Everything else about them (*)
competitive deals, cashback offers, easy navigation, free delivery, free phone sales line
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Quite often out of stock on many models. About a month's wait. (*)
You get paid, good community spirit and easy to navigate pages.
You should work hard to earn your money and some technical problems. (*)
cheap stationery - but at a price!!!!!!
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similar by Name (A-Z) (M)
easy to use, attractive website, saving money
delivery cost (*)
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They can't send correct items out, then accuse you of stealing (*)
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I will get into that (*)
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The flowers are very expensive in my opinion (*)
(*) Reviews by Ciao members


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