Home > Internet > Online Shopping > .co.uk Online Shopping > mobiles.co.uk
User rating
User rating User rating
214 Reviews

Community Quote

Bought a monthly deal online at mobiles.co.uk. Get a message next day saying that the phone is currently out of stock and the phone should arrive in the next 7 days. I phone up to ask how likely it... more

User Reviews

for mobiles.co.uk

Rating Summary based on 214 reviews

  • 5 Stars
    68
  • 4 Stars
    47
  • 3 Stars
    8
  • 2 Stars
    6
  • 1 Star
    85

Detailed rating

  • Ability to customise
  • Customer service support
  • Layout & Design
  • Navigation
  • Prices
  • 2.6
  • 3.3
  • 4.0
  • 3.8
  • 4.1
  • 6 of 6 Ciao users found the following review helpful
    Picture of kevhamster

    Level 1 kevhamster

    Member since 03/01/2006

    Reviews written: 8

    User recommends the product

    Advantages Advantages Excellent range, excellent deals, network unlocked phones, super-quick delivery.

    Disadvantages Disadvantages 0871 phone number, slightly clunky website

    I have now bought 4 different contract mobiles from this site over the last few years and each time the service has been excellent. They are a part of the Carphone Warehouse, so it's part of a big and reputable company which offers some peace of mind. Each time, they have promised next day delivery and that is what I got. The times I've ordered a mobile with a free gift (one Xbox 360 back in 2008 and a Nintendo 3DS this past week, the gift was delivered in the same package as the mobile phone, which is excellent. The range of products offered by the site is excellent, and the deals themselves ... more
  • 2 of 2 Ciao users found the following review helpful
    Picture of lovetta604

    lovetta604

    User recommends the product

    Advantages Advantages Everything

    Disadvantages Disadvantages Nothing as yet

    After reading reviews for this site it seems that not many people who have had a good experience have written anything so here it goes!!! I ordered my band new shiny pink samsung g600 on Thurdsay 31st July at 3:00pm. The package includes a JCV Tv, 1200minutes and 600 txts for £45.00 a month. I know this may seem alot to some but its much better considering what I get through at the minute. So after looking around the site after I had placed my order I discovered the TV was 19inch I was thinking it would be bigger so I called customer services and asked if they could swap the free gift for a ... more
  • 13 of 13 Ciao users found the following review helpful
    Picture of Caren123

    Caren123

    User recommends the product

    Advantages Advantages Quick, easy to contact, friendly, free gift

    Disadvantages Disadvantages none.

    Mobiles.co.uk - love it. ordered my new phone with free wii. bit apprehensive due to the poor reviews - but thought it was worth a try based on the free gifts being delivered WITH the phone. Phone ordered Friday - Sony K810i. £35 p/m, 600 mins and 500 texts. The order went through, but I didn't receive my phone or gift on the saturday as expected. I checked my email, and they had informed me there was a problem with my order - and I needed to contact them. uh oh I thought - here we go ! Anyway, I phoned, and they said the phone I had asked for was discontinued and out of stock - they offered ... more
  • 10 of 11 Ciao users found the following review helpful
    Picture of andysmeth

    andysmeth

    User doesn't recommend the product

    Advantages Advantages Get a mobiles phone next day with a free gift

    Disadvantages Disadvantages up to hour wait to get through to their support, then 25 mins in queue

    I have been with O2 for years and decided to take a contract through mobiles.co.uk due to the great offers with orange and the amazing free gifts. The phone I ordered came as stated, the next day. After 3 days there was a fault with the phone. I called their returns line only to keep getting cut off due to their not being any lines available. When I finally got through after 40 minutes, it took 23 minutes of hold time in their queue. I was told there was only one gentleman on the returns line. They advised me to pack up and send back, including sim and gift. This was an issue for me as I had ... more
  • 0 of 0 Ciao users found the following review helpful
    Picture of bn1201

    bn1201

    Advantages Advantages can find answer to any question on the website, fast and useful response.

    Disadvantages Disadvantages some deals are not good as other website, not enough upgrade plans.

    Got my first cash back today. Read a comment before saying dont comment before get the first cash back. From the day place the order, everything goes exactly as the website promised. No delay in receiving the phone, the package is as descibed (had dispute with the network carrier, orange, but no problem with this website staff) and 6-day customer email response (tho they generally reply within 3 days and the answer is generally very helpful. the website has clear instructions for everything tho). Forgot to cancel the bundle that charges extra...but tats a personal fault... And got first cash ... more

Product information

for mobiles.co.uk

Product Details

Type Mobile Phones & Telecommunications
Domain Extension .co.uk

See more Information

Questions

for mobiles.co.uk
  • Ceastar 14/3/2010 19:47:56

    Do mobiles.co.uk send the cashback redemption or are they one of those con dealers who sell and disappear?

    Hello everyone, Has anybody received cashback redemptions from mobiles.co.uk? How often do they send you the checks?

    Question status

     Open