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I used Moonpig for all of my cards as i have family in America and it was quite simple to just get a card from there and they did all the posting. However, a few days before Christmas (2008) i used their flower service for my mum as she had had a nasty fall. I ordered a get well card and attached an Orchid plant to go with it. I have used Clintons for the same thing on previous occasions and have found them to be very good, but i wanted a card with a photo of my girls on it so i used Moonpig. I will tell you the truth, i will NEVER use their flower service again. I paid £20 for an Orchid plant and by the time it reached my mum it not only had lost all of its petals, but it had lost all of its buds to, so it wouldn't grow any new flowers. It had been so badly handled in transit that basically all my mum got was a twig in a pot. I was thoroughly disappointed and e-mailed the customer service e-mail on the Moonpig website to tell them all of this. I am still waiting for a reply from them 3 weeks later. They neither acknowledged my e-mail nor answered it. I WOULD NOT RECOMMEND THEIR FLOWER SERVICE TO ANYONE - STICK TO CLINTONS OR INTER-FLORA.