mothercare.com : Reviews, opinions and experiences

User Reviews

for mothercare.com

Rating Summary based on 20 reviews

		4

		6

		3

		5

		2

See all Reviews (20)

Detailed rating

Ability to customise
Customer service support
Frequency of content update
How fast is this website
Layout & Design

	4.0

	4.0

	3.5

	3.5

	5.0

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40 of 40 Ciao users found the following review helpful

Deesrev

Member since 01/09/2010

Reviews written: 114

Does Mothercare?
Review with images
29/03/2011

Advantages An excellent easy to navigate skillful site that has everything a customer needs to know.
Disadvantages Images can seem misleading regarding colours. Deficient product in personal experience.

Please note > Pictures of baby not mine! The Web site ~*~ 'Mother Dearest' The Mothercare website has a lovely professional appearance. The Home page is one the consumer is taken to upon entering the site, http://www.mothercare.com/ As with quality brand consumer sites in general, the top heading is laid out with the click assist pages 'Home, Store Finder, Shopping Basket, My Account, My Wish List, Gift List and Help', then just underneath is the 'your basket 0 items £0.00' with 'Checkout' alongside. Additionally, there is a 'Search In' clicking list and as a quick assistance, one can enter ... more
38 of 38 Ciao users found the following review helpful

Lizamabug

I'd like to use my front door again at some point
Review with images
17/01/2007

User doesn't recommend the product

Advantages Quality Products, Reasonable Prices
Disadvantages Almost non-existant customer care

I always say that a good review approaches a product from all angles even if their overall opinion of said product is negative. Well tough, I hate them, they're making me miserable - that's my review right there. Not enough to go on? *sighs* fine I'll give it a go. Well firstly I'll start with why I ordered from Mothercare online in the first place. I needed a toddler bed for my tall (almost falling out of his cot) little boy and couldn't possibly have fitted even a flat-pack bed in my little car. Originally I was going to order from Argos online however what I really wanted was a white bed to ... more
54 of 54 Ciao users found the following review helpful

jo-1976

Member since 02/07/2009

Reviews written: 277

This Mother loves Mothercare! 05/04/2010

User recommends the product

Advantages Straightforward site, price promise guarantee, fast delivery
Disadvantages Delivery normally only free for orders over £150

As I am pregnant with my third child, I am more than a little familiar with the Mothercare brand and have been a frequent shopper instore over the years. Surprisingly, I haven't ever placed an order with Mothercare online probably because we have a large store about a twenty minute drive away and because I'm always reluctant to pay any additional delivery charges. I do think it is best to go into an actual store to actually see most baby items in person and get a feel for them (particularly items such as pushchairs and car seats.) After this initial research, I then tend to go online and see ... more
25 of 25 Ciao users found the following review helpful

VickyVickster

Member since 03/09/2002

Reviews written: 103

Care for mothers with no time to shop 05/09/2002

User recommends the product

Advantages Quick and easy,you don't get tired feet.
Disadvantages limited to what is on the website

My little girl had grown out of her first car seat and I needed to get a new one for the next time my mum came to pick us up in her Mo-mo. (this is what my mum call’s her car, worrying I know but well you’ve not met my mother!) As we don’t have a car actually going somewhere to purchase a seat was going to be difficult, we’d have to get there and then bring a bulky car seat home with us. Suddenly and idea struck! “Why don’t you check out the mothercare website?” My husband suggested “they'll probably have car seats and then we can get it delivered, oh and you can use your card too!” I sprinted ... more
51 of 51 Ciao users found the following review helpful

wardenblw431

Member since 07/10/2002

Reviews written: 179

SHOP TILL YOU DROP IN THE SAFETY OF YOUR OWN HOME 06/10/2003

User recommends the product

Advantages SHOP FROM HOME, HOME DELIVERY AVAILABLE, NO-HASSLE RETURNS
Disadvantages NOT EVERYTHING CAN BE FOUND ON WEBSITE

When i was expecting my second child, I found shopping a nightmare. Not only did I have a one-hour round drive to the main shopping centre, but added to that an over inquisitive 5 year old to contend with. Not my idea of fun at any time, so after a few stressful trips to countless baby shops and hunting for a car parking space in easy walking distance I decided enough was enough and it was high time I tried out online shopping. As it was five years since I'd had my daughter we had lent most of our stuff to friends and family and it had been handed back looking old and tatty so I realised it ... more